We're thrilled to announce our new name Firstup!
Firstup is fundamentally changing how organizations communicate & is the backbone of the entire
Digital Employee Experience. From the front line to the C-suite, we help deliver targeted information at
the right time, in the right place, & in the right language. We are unifying the digital workplace and
giving workers personalized access to all the systems, resources, & applications they need to do their
jobs.
Joining Firstup means joining a movement to connect every worker. This movement has taken root & is
evident in our world-class customer base & their millions of employees worldwide. Now we need your
help. Ready to make a difference in the world.
Our Values
Every Employee is an Owner with responsibility & credit for our progress
Leadership is in our build & we see change as a catalyst for improvement
We win as a team, committed to help our coworkers & customers thrive
We are seeking a Software Trainer to join our Customer Experience department reporting to the Education Manager. You are an energetic, passionate software professional who has fallen in love with teaching instructor-led courses on an enterprise SaaS platform, spanning from end-user application training to highly technical application configuration courses. You are always told that you are a people person with exceptional communication skills, & you enjoy interacting with people at all levels in an organization. You have years of experience working with enterprise-level software applications & find learning new, complex software programs a satisfying challenge that comes easy.
When you teach, you understand the value of following a standard training curriculum & use your exceptional personality to make it fun & engaging. You are meticulous, ensuring all classroom logistics are properly coordinated & handled for all venues. You are extremely organized & motivated, shining with a positive, infectious attitude. You are excited when the "light bulb" comes on for students & they gain useful knowledge - not just where to click, but why they are doing it & what impact it will have on their job going forward. You are confident & engaging to share what you know & humble & excited to learn what you don't.
You work effectively in a remote team structure. You leverage tools proactively to track tasks, activities, & statuses. You enjoy setting & achieving goals within specified deadlines.