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BetterCloud // SaaS ops mgmt platform
Marketing, Full Time    Atlanta    Posted: Tuesday, June 11, 2019
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BetterCloud is the first SaaS Management platform, empowering IT to define, remediate, & enforce management & security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, & fully automating policy enforcement. Which is why CB Insights & the New York Times named BetterCloud as one of 50 Future Unicorns in 2019. BetterCloud is headquartered in New York City with offices in Atlanta & San Francisco.

Communications plays a critical role in connecting our people with BetterClouds mission, strategy, & brand. As the Director of Communications, you will be responsible for championing our employee centric communications & fostering an open & transparent BetterCloud culture. You will be responsible for creating & executing the internal communications & recognition strategy across our entire organization. You will craft & deliver creative, relevant messaging to build a more united, collaborative, & engaged workforce. This position reports to the Chief People Officer & will work closely with our CEO & senior leadership team, to develop & drive initiatives that make our team feel informed, engaged, & fulfilled by their work.


  • Build the BetterCloud brand as an employer of choice for top talent & support the continued growth of the company as it expands to new markets
  • Standardize & increase efficiency of our current communication practices by providing more structure & identifying the best vehicles for each audience.
  • Develop the internal communications strategy to clearly & frequently communicate key business initiatives to inform, align & energize our teams regardless of location. This includes, but is not limited to, internal publications such as newsletters, emails, as well as online, intranet, & video projects.
  • Evaluate the efficacy of existing communications content & channels, & build the right communications frameworks & tools as a foundation for the function
  • Partner with senior leaders & the People & Culture team to develop & drive employee engagement & culture initiatives
  • Draft internal messages, announcements, presentations & content on behalf of the business, business leaders & other internal clients, while ensuring internal communication messages are consistent across all mediums
  • Oversee the content & production of monthly all hands meetings & company sprint emails
  • Partner with business leaders to prepare strategic communications plans, executive communications & documents needed for internal announcements.
  • Strategize, create, & publish content for a variety of internal communications mediums
  • Work collaboratively with various functions across the organization to create a communication calendar that structures the flow of communication to reflect the business needs of the company & builds culture through the sharing of stories.
  • Work to develop & implement a consistent voice & tone for leadership communications


  • 6-10 years of corporate communications experience
  • In-house experience at a high-growth startup preferred, but not required
  • Proven success in increasing staff engagement, development of institutional messaging & content, & connecting with diverse, disparate audiences
  • Proven ability to understand & apply concepts & best practices used in issue identification, message formulation, communication delivery, & audience targeting, including the ability to use analytics to gauge & boost readership & engagement.
  • Demonstrated success in building internal business relationships at a senior level with a proven record of accomplishment in internal communications.
  • Excellent writing & editing skills
  • Polished presence & demeanor
  • Strong organizational skills with the ability to develop & execute multi-platform communications strategies
  • Ability to think creatively, approach communications with a fresh perspective & manage cross functionally essential.

BetterCloud is an Equal Opportunity Employer, including disabled & vets.

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