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Warby Parker // boutique-quality eyewear retailer
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Warby Parker is on the lookout for a dynamic Market OD Leader to lead our growing network of eye doctors in several locations. In this role, youll help guide our talented team of optometrists & execute operational initiatives that help us provide best-in-class service. Our ideal candidate is an enthusiastic leader, invested in both the doctor & patient experiences, & excited to shape the future of eyecare. Sound a lot like you? Keep reading!

What youll do:

  • Execute & implement strategic, clinical, & business initiatives for OD operations
  • Work closely with eye doctors to encourage their engagement & provide professional & personal development that sets them up for success
  • Partner with Warby Parker OD Leadership & Retail Field Leaders to improve doctor operations, the patient experience, & eye exam growth for locations in your area, as well as develop plans that enhance performance management
  • Ensure we are meeting operational KPIs (such as eye exam bookings or patient experience) across the company
  • Facilitate onboarding & training for new ODs as well as provide ongoing professional development, mentorship, & support
  • Optimize our doctor coverage across stores by assisting with recruitment & assessing our OD schedule 
  • Collaborate with the Talent team to execute recruitment projects & develop key relationships with schools, faculty, alumni, & students
  • This role is a mix of clinical, business & leadership 
  • Travel amongst the locations within your market to achieve a mix of clinical, business, & leadership goals

Who you are:

  • A Doctor of Optometry with 2+ years of clinical practice & 1+ years of leadership experience
  • Licensed to practice in the state which aligns with the market of responsibility
  • Equipped with strong clinical skills
  • Able to lead, influence, & mentor ODs (with a proven track record!)
  • Empathetic & thoughtfulyoure able to connect with others & resolve sensitive issues all while promoting our core values
  • A motivated mentor whos passionate about both the doctor & patient experiences
  • A relationship builder & service-minded leader
  • Equipped with strong problem-solving & analytical skills with an ability to multitask & manage multiple priorities
  • Open to relocating depending on where you are (well help with that)
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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