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Peloton // connected indoor fitness cycles
New York, New York    Posted: Monday, August 22, 2022
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The Manager, Process & Standardization will own content in the form of Standard Operating Procedures & Policies. This role supports Distribution Centers, 3PL (third-party logistics) vendors, Field Operations Teams, & headquarter operations teams. They will work towards standardizing our end-to-end supply chain operations Nationwide for both Peloton owned & operated sites, & 3rd party teams. In this role, they will assist in building roadmaps & prioritizing work for a Standardization Team. They will work with SMEs & local operations to ensure an understanding of operational needs locally & impact of change. They will also continuously look for ways to innovate & improve our processes to keep us on the leading edge of the industry. They will own & drive standardization of procedures ensuring alignment across our partners & across Peloton owned & operated sites. They will also support development of initial processes related to new product launches. They will collaborate with others to understand the needs of the business to successfully create & deliver documentation & confirm compliance. 


  • Responsible for all SOP development & policies for our partners & Peloton owned and operated Operations sites
  • Build strategy & processes around standardization of all of our delivery & warehousing operations
  • Understand how change to process & policy is distributed throughout the business and determine the best deployment & version control practices
  • Serve as both a strategic & tactical partner when designing operational processes, introducing new methods & developing new procedures
  • Lead goal setting, assignment of projects, & review of progress, approval, & feedback for direct report(s).
  • Define, track & report on key performance indicators including monthly updates
  • Manage the SOP repository for both 3PL & Peloton owned & operated buildings
  • Own & drive communication flow between internal partners when operating procedures and policies change
  • Use data to help Peloton drive continuous improvement in processes & procedures
  • Develop relationships with, & ensure the appropriate participation of key stakeholders
  • Work with internal stakeholders to create detailed project plans
  • Travel to Operations locations occasionally to ensure compliance with & efficiency of new processes
  • Establish rapport & mutually beneficial relationships & navigate through stakeholder conversations
  • Drive & lead continuous operational improvements resulting in business efficiencies
  • Excel in establishing priorities, driving execution, & meeting deadlines in a fast-paced and rapidly changing environment


  • 5+ years of experience in Supply Chain, Logistics, or comparable field 
  • 2+ years of experience in process development, documentation, & deployment 
  • 2+ years leading direct reports to results oriented objectives
  • Expertise in G-Suite products (Gmail, Docs, Sheets, etc.) & reporting tools 
  • Excellent verbal & written communication skills
  • Able to prioritize & balance multiple projects to meet deadlines 
  • Lean Certification Preferred 
  • Demonstrated ability to work cross-functionally, navigating a complex & variety of stakeholders levels 
  • Thrives in a fast-paced, self-starter dynamic environment 
  • Bachelors degree in Supply Chain, preferred. 
  • Experience driving internal influence working cross-functionally on common goals 
  • Demonstration of a growth mindset & team-first attitude 
  • Travel Required up to 25% of the time 



Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, & Australia. Peloton makes fitness entertaining, approachable, effective, & convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, & media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness & wellness content, & best-in-class fitness experts & Instructors.

At Peloton, we motivate the world to live better. Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, & so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer & committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:

Peloton has a COVID-19 vaccination policy to safeguard the health & well-being of our employees & customers globally. All employees based in the U.S. & Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.
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