Job Title : Staff Software Engineer

Job Location - Remote India 

About Us

Acquia is an open digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation & create customer moments that matter. At Acquia we believe in the power of community & collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North Americas fastest growing software companies as reported by Deloitte & Magazine, & have been rated a leader by the analyst community & named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, & we want you to be a part of it.

Role Overview

Acquia is seeking a Staff Software Engineer to join our AI Services team focused on building Application & APIs around AI which can be leveraged by other teams & Acquia Product to enhance the value of the overall digital experience platform (DXP). We thrive on innovation, collaboration, & an agile mindset & processes. An ability to quickly prototype, learn, & iterate on concepts is critical for this role.

The AI Services team is part of Foundation Services group & builds product offerings on top of Foundation Infrastructure services.

Key Responsibilities

• Work with Product, Engineering & Architecture teams to gather requirements & identify opportunities to add value by extending existing AI services or building new ones.
• Draft RFCs & propose solution design. Lead discussions with other stakeholders to get reviews, reach a consensus & approvals. 
• Break complex problems in smaller manageable units. Contribute in coding, PR reviews, documentation, & automated tests that deliver on Sprint goals.
• Ensure compliance requirements, CICD, coding, operations, security best practices are followed.
• Participate in experimentation & prototype building in a collaborative environment, iterating on concepts based on feedback
• Contribute as needed to the core architectural platform & libraries used by all teams in the interest of the stability, robustness, cost effectiveness, & performance of consuming applications & services.
• Work with Engineering leadership to design & document a technical vision for the team that will produce stable, competitive products in the marketplace.
• Encourage a culture of observability by ensuring logging & monitoring of applications & services is being configured appropriately to provide visibility into system performance consistent with SLIs/SLOs/SLAs & enable effective troubleshooting
• Address security vulnerabilities as needed
• Work with your team to understand & implement R&D Standards.

Mentor & train other team members on important technical topics through team meetings, pair programming, lunch 'n learns, etc. as needed.

• Collaborate with the architecture team to ensure the platform we are building is consistent with the overarching architectural goals at Acquia
• Ensure software systems comply with contractual RTO & RPO requirements

Preferred Qualifications

You will be successful if you:

• Are a continuous learner who is able learn through online trainings, books & podcasts as the AI landscape is rapidly evolving
• Are comfortable with ambiguity & working in a fast-paced environment 
• Balance critical thinking with creative problem-solving 
• Make informed decisions, balancing quantitative & qualitative reasoning
• Have the ability to drive desired customer outcomes by learning & understanding the problems being solved.

Requirements

• 8+ years of relevant experience
• Experience working with Python, Java & SQL
• 1+ years of experience working with artificial intelligence 
• Experience writing & consuming REST APIs

Experience managing applications in a kubernetes environment

• Experience with Git

Experience working with any cloud platform AWS/ Azure/ GCP

• Experience working with CI/CD tools (i.e. Jenkins)
• Experience writing automated test
• Ability to learn & adapt to new technologies quickly & become productive in their use
• Working knowledge of software design principles & programming languages & frameworks in use
• Strong knowledge of software development security principles, concepts & best practices
• Strong understanding of software architecture & the tradeoffs between different architectural patterns
  
  

Nice to have

• Experience working with Snowflake
• Experience writing SaaS applications in a distributed microservice ecosystem
• Experience working with Elasticsearch or other NoSQL data stores
• Experience with PHP & Drupal
• Experience working with Gradle 
• Nice to have experience in RAG (Retrieval-Augmented Generation)

Personal Attributes

• Excellent communication skills & the ability to work collaboratively in a team environment.
• Strong attention to detail & a commitment to quality.
• Ability to manage multiple tasks efficiently & quickly adapt to new technologies.
• A passion for continuous learning & personal growth, especially through online training, books, & podcasts, to keep pace with the rapidly evolving AI landscape.
• Comfortable with ambiguity & capable of thriving in a fast-paced environment.
• Balance critical thinking with creative problem-solving & make informed decisions using both quantitative & qualitative reasoning.

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy & opportunities to work collaboratively with others, both in Support & across Acquia to improve our offerings & customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn & grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, & a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees & their families maintain a healthy body & mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, & much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.