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Appian // business process management
London, United Kingdom    Posted: Thursday, December 02, 2021
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At Appian, were seeking to grow our culture of passion, energy, & innovation. Empowered by the best idea wins, we thrive on collaboration & a culture of dissent- encouraging all employees to challenge & elevate one another. We strive for diversity & inclusion through continued education & a commitment to equity.

Deal Manager - EMEA

In this cross-functional role, you will report directly to the Deal Desk Leader of Appian. An effective Deal Desk Manager uses a mix of critical thinking, creativity, & excellent communication & relationship building skills.  Success in this position requires you to be a self-starter with proven problem-solving skills.  


  • Serve as the point of contact & subject matter expert on deal constructs, special pricing, operations, approval policies, & troubleshooting of deal issues & sales escalations.
  • Support Sales team in negotiation of contract structure & pricing in compliance with Appian's internal policies while maximizing value to the customer & Appian.
  • Guide optimal use of quote & opportunity management tools to accelerate sales cycles & drive collection of actionable business data.
  • Facilitate alignment & communication between Appians Sales Teams, & internal stakeholders, including Finance, Legal, Engineering, & Product teams, & external customers/partners to promptly resolve business/issues & foster productive interactions.
  • Validate all aspects of agreement packages for accuracy & compliance with Appians business practices & approvals process, & maintain responsiveness.
  • Cultivate best practices through analyses, projects & reporting contributing to the continued growth of Appians Sales team & Deal Desk.
  • Support in developing training materials, sales examples & engage in regular training sessions with Sales teams.


  • Minimum of 3 years of experience in related role (Deal Desk, Sales Operations, and/or Finance/Pricing experience preferred).
  • Negotiation experience & competence. Ability to work to understand the interests behind positions & get past objections to workable solutions.
  • Experience using CRM & CPQ systems. Working knowledge of contracts & accounting.  Experience with software contracts & revenue recognition policies.
  • Inclined to take action & work independently, although support is there when you need it. Driven to complete tasks through to impact.
  • Ownership mentality. Possess the character to act with integrity for the best interests of the entire organization.
  • Comfortable with ambiguity & working in a rapidly evolving environment.
  • Detail oriented. Must be organized & able to stay on top of fast-moving information & tasks.
  • Process focused by nature. You like order & having things documented for easy reference.
  • Bachelors degree in finance, economics, sales, or a business-related field.

About Us:

Appian helps organizations build apps & workflows rapidly, with a low-code automation platform. Combining people, technologies, & data in a single workflow, Appian can help companies maximize their resources & improve business results. Many of the worlds largest organizations use Appian applications to improve customer experience, achieve operational excellence, & simplify global risk management & compliance. Our employees create opportunities to drive hands-on impact both with our customers & throughout the organization, which creates an environment where meaningful work is met with career growth & opportunity. As a result, we are proud to have been recognized as a Washington Post Top Workplace for seven consecutive years. Simply put, we are changing the way businesses operate & our employees are to thank for Appians success.

Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their coworker, Pay Transparency Nondiscrimination.  

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request & your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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