Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, & Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.
As a Solution Principal focused in the Hospitality vertical, you will work with senior decision makers at admired brands on a mission-critical task-helping companies more deeply engage their employees to provide better experiences, for both their employees & customers. You will leverage your expertise in Hospitality & Travel to help companies tackle real business problems using our cutting-edge technology. You are a critical member of the team, a leader, teacher, a mentor for all things Hospitality & Travel, & a trusted advisor for our prospects & customers.