As Operations Principal, you will supervise daily operations while driving continuous improvement & growth of our service.
What You'll Do
- Supervise daily operations while driving continuous improvement & growth of our
- Develop & implement a detailed plan for Vias expansion within New York
including Driver Partner acquisition & retention & increasing operational
- Coordinate with Associates to ensure smooth operation of Vias game-changing
- Devise & implement innovative operational strategies to source, onboard and
manage Via Driver Partners in order to increase Vias market share & ensure the
Driver Partners are satisfied with their partnership with Via.
- Oversee complex fleet-management logistics, utilizing Vias proprietary technology
tools including analyzing big data derived from the RideWithVia app.
- Tirelessly work to scale operational processes & systems to drive rapid growth.
- Troubleshoot issues in real-time & overseeing multiple tasks simultaneously.
Who You Are
- Masters Degree in Business Administration plus 1 year experience in the job offered or
Growth Principal or closely related occupation including experience in working with Vias
various technology tools, including Via experiments tools, Via analytics tools & Via driver
database, Via driver acquisition product & Via driver communications tools. Email resume
Were Via, & we build technology that changes the way the world moves. Our guiding principle is simple: we know that the future of transportation is safe, dynamic, shared public mobility the kind that reduces carbon emissions across congested cities, complements existing transit infrastructure, & provides everyone with accessible, efficient, & affordable ways of getting around. Through intelligently designed operating systems & sophisticated routing algorithms, we build localized & customizable solutions for each & every one of our global partners (100 & counting, last we checked)
Long story short: were very proud to be championing the transportation evolution of cities around the world & modernizing mobility. Ready to join the ride?
Hours: 40+ hrs/week
Location: Via Transportation, 160 Varick Street, 4th Floor, New York, NY, 10013
Contact: Sharon Lee, Director of People Operations