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The RealReal // online consignment shop
 
Product, Full Time    Secaucus    Posted: Wednesday, June 12, 2019
 
   
 
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JOB DETAILS
 

The RealReal is leading the way in authenticated luxury consignment, online & in real life at our brick & mortar locations. Founded in 2011, were growing fast & fundamentally changing the way people buy & sell luxury a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart & creates a foundation of trust with shoppers & consignors. Our mission to extend the life cycle of luxury items is leading innovation in sustainable fashion. Were proud to promote the circular economy & to be the first luxury member of the Ellen MacArthur Foundations prestigious CE100 USA.

Employees at The RealReal are dedicated, collaborative & innovative, & were looking for exceptional talent to join our team. Build your career with us & enjoy 401K matching, health, dental & vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mothers room, & flexible work hours!

This position is based in Secaucus, NJ & reports to the Associate Director of Inbound Product.Employees receive the following: free shuttle from the local train station to the office, free or discounted lunch options three times per week, free bagels twice a week, on-site mini mart service for your convenience, & monthly free events with snacks & other giveaways!

DUTIES & RESPONSIBILITIES

  • Oversee VIP & vendor consignments
  • Partner with luxury consignment office to manage fashion product being transferred to the warehouse
  • Provide coverage on receiving floor, assist with product questions & distribution to increase departments productivity
  • Point of contact for customer returns, authentication, merchandising, copywriting & inbound loading dock
  • Assist operation coordinators & exception specialist with outstanding product issues & exceptions
  • Conduct weekly & monthly audits to ensure standard operating procedures compliance
  • Uphold company brand & conditions standards
  • Enforce & maintain positive team culture
  • Management of backlog & end of day reporting
  • Oversee all inquiries sent to NJ receiving support, ensuring responses are timely with correct information
  • Oversee department product handlers & support staff

REQUIREMENTS

  • Must have at least one year management experience in a related field
  • Highly motivated, dependable & proactive
  • Able to lead by example
  • Great time management skills & ability to prioritize daily tasks
  • Able to work independently but has the ability to manage a large group in a team environment
  • Strong communication skills
  • Can-do attitude
  • Solution minded & detail oriented
  • Comfortable in high value & fast paced work environment
  • Comfortable with Excel/Google Sheets


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