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FanDuel // one-day fantasy sports
 
Washington D.C.    Posted: Thursday, January 14, 2021
 
   
 
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JOB DETAILS
 

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands & products all built with one goal in mind  to give fans new & innovative ways to interact with their favorite games, sports, teams, & leagues. Thats no easy task, which is why were so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means well never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance & paid leave policies, were committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Florida, Oregon & Scotland. Our brands include:

  • FanDuel  A game-changing real-money fantasy sports app
  • FanDuel Sportsbook  Americas #1 sports betting app
  • TVG  The best-in-class horse racing TV/media network & betting platform
  • FanDuel Racing  A horse racing app built for the average sports fan
  • FanDuel Casino & Betfair Casino  Fan-favorite online casino apps
  • FOXBet A world-class betting platform & affiliate of FanDuel Group 
  • PokerStars The premier online poker product & affiliate of FanDuel Group 

THE POSITION 
Our roster has an opening with your name on it

The Sportsbook Supervisor will lead a team of Sportsbook cashiers & is responsible for the day-to-day operations of the Sportsbook money room, vault, & floor operations. This person will also be responsible for facilitating all money needs & transactions in the money room, including but not limited to transporting banks & change, balancing & auditing cashier drawers, & reporting cash discrepancies to management.

THE GAME PLAN
Everyone on our team has a part to play

  • Responsible for maintaining & balancing the vault daily issues & discrepancies to management immediately
  • Transport change, pickups, & banks in a safe & timely manner
  • Conduct sweeps/bankroll increases on cashier drawers as necessary & provide accurate reporting on monies exchanged from employees at the end of each day/event
  • Complete routine kiosk drops in an efficient manner, according to company policies & procedures
  • Facilitate all money needs while adhering to the companys standard operating procedures
  • Monitor performance, conducts basic maintenance, & customer experience on kiosks
  • Approve or deny wagers from guests in conjunction with the Risk & Trading team
  • Ensure the accurate completion of all paperwork turned in by cashiers & supervisors
  • Handle escalated guest disputes in the Sportsbook
  • Reports issues & discrepancies to management immediately
  • Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff
  • Maintain high visibility throughout the Sportsbook.
  • Provide outstanding customer service in a timely manner to both guests & fellow employees
  • Other duties as assigned

THE STATS
What we're looking for in our next teammate 

  • Previous high volume cash handling experience required
  • 1+ years ticket writer/cashier experience preferred
  • Must be able to obtain & maintain a gaming license & satisfy all regulatory requirements
  • Strong collaboration & project management skills
  • Excellent written & verbal communication skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Experience in sports or online gaming highly desired
  • Exceptional interpersonal skills in dealing with employees & customers

THE CONTRACT
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

  • An exciting & fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship & professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs & platforms

FanDuel Group is an equal opportunities employer. Diversity & inclusion in FanDuel means that we respect & value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

 
 
 
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