Why Taboola?
Taboola is the worlds leading recommendation platform reaching over 500 million daily active users. Were growing rapidly, & have recently gone public on the NASDAQ. We work with some of the biggest names in the business. Our clients include Business Insider, NBC, Wells Fargo, Adidas, & more.
Adam Singolda, Taboola Founder & CEO says; You can copy anything from another business but you cant copy a companys culture.
If you ask our employees what they love about Taboola they will tell you that here, they are able to discover their best professional selves, explore where they can grow, & learn from & together with smart & talented people.
At Taboola, we pride ourselves in making an impact on how people consume content across the world, a culture of transparency, passion, & a diverse, inclusive & friendly work environment.
You can get to know us more by visiting our company website, careers site, Taboola Life blog & social media channels; Facebook, Instagram, Twitter & LinkedIn
Curious about what its like to work at the worlds number 1 discovery platform as a Frontline PS Support Engineer? Were glad you asked!
What is the key purpose of a Frontline PS Support Engineer?
As a Frontline PS Support Engineer working on the support team in Delhi, India. Support Engineers are skilled & technically competent members of Taboola Global Technical Support Team. They provide system & application technical support while ensuring that all service level agreements & customer satisfaction goals are achieved..
At Taboola, we currently work in a hybrid work model giving employees the flexibility to work from home a few days a week. We have offices in Ramat Gan & Beer Sheva & are looking to grow to additional locations such as Jerusalem, where our Taboolars have the opportunity to meet their teammates, connect with other teams & socialize with friends.
What are some of the things you do on a day-to-day basis?
Serve as the first point of contact for Taboolas clients.
Timely response to incoming customer support inquiries via email & support ticketing
system.
Communicate urgent technical issues internally & externally.
Troubleshoot technical issues & escalate issues internally as needed.