Channel Operations Manager

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers & energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive & persistent 60-year old problem the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe & are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition & the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world & secure the identity lifecycle.

Your Role & Impact

HYPR is seeking a Channel Operations Manager to help grow & nurture our partner ecosystem. You'll play a key role in managing relationships with resellers & partners while ensuring operational excellence. This role is perfect for someone early in their career with some channel or sales management / operations experience. The right hire will have experience in cybersecurity or related sectors & an appreciation for the customer mindset of B2B sales ranging from mid-size to enterprise level. 

This is a fully remote role based in the U.S., with occasional travel for partner meetings & events.

Key Responsibilities 

Channel Partner Management:

• Focus on key strategic channel partners aligned with HYPRs goals around partner sourced activity & partner fulfillment.
• Assess inbound activity from new potential partners, working with leadership to qualify & diligence for inclusion in HYPR partner program.
• Build & maintain strong relationships with channel partners through regular communication & collaboration.
• Serve as a key liaison between partners & internal teams on developing joint go-to-market strategies & value propositions.
• Assist sales management in measuring & tracking effectiveness & consistency of partner focused efforts

Joint Initiatives & Enablement:

• Collaborate on co-marketing campaigns, webinars, events, & sales initiatives with partners.
• Coordinate & collaborate on partner training, resources, & support to help partners effectively position & sell Hyprs platform.

Revenue Operations Support:

• Assist in tracking channel partner performance using KPIs such as revenue, customer acquisition, & partner satisfaction.
• Help transition our partner portal with our vetted consultants from legacy tooling to Salesforce. 
• Support operational improvements in deal registration tracking & performance measurement.
• Collaborate with internal teams to create partner-specific materials, enablement tools, & reporting frameworks.
  
  

Requirements  

• 24 years of aggregate experience spanning roles in channel management, sales, business development, or sales / revenue operations. 
• Strong organizational & communication skills.
• Proficiency in using Salesforce for managing sales & partner relationships, with a strong desire to expand knowledge & skills in Salesforce's operational capabilities.
• Resourceful problem-solver who takes initiative to independently resolve questions & challenges.
• Self-starter who thrives in a fast-paced, collaborative environment.

Why You Should Work At HYPR

• Remote-friendly & flexible working environment
• Competitive compensation including salary & equity with significant growth potential
• Comprehensive benefits package including Medical/Dental/Vision, FSA/HSA, 401k, &more
• Generous equipment budget & a customized workstation to ensure success
• Stable position in a rapidly growing sector of identity security
• Mission-driven culture focused on impactful & cutting-edge work

Additional Information

H1B/Visa support is not available for this position

HYPR is an Equal Opportunity Employer

Base Salary: $80,000 - 100,000 

Our salary ranges are based on paying competitively for our size & industry, & are one part of our total compensation package that also includes equity, benefits, & other opportunities at HYPR. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, & balancing internal equity relative to other HYPRions. We expect the majority of the candidates who are offered roles at HYPR to fall healthily throughout the range based on these factors. 

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely & accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, & facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

HYPR is an Equal Employment Opportunity employer & will not discriminate against an applicant or employee based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristic under federal, state or local law. 

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act & certain state and/or local laws.  A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on HYPR. Please inform peopleops@hypr.com if you need assistance completing HYPRs application process