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Nextdoor // social media platform for city n'hoods
New York City    Posted: Wednesday, November 06, 2019
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Nextdoor is the private social network for you, your neighbors & your community. Nextdoors mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.

We are looking for an Ad Operations Manager to help us flight, manage advertising campaigns & build a world class advertising platform on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building & trafficking sponsored posts, & troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, & eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you.


  • Build, flight, QA, & manage advertising campaigns
  • Traffic, process & QA media tags for advertising campaigns
  • Monitor & solve campaign-related issues
  • Analyze data using statistical software; convert complex data & findings into understandable tables, graphs, & written reports
  • Show flexibility & willingness to handle miscellaneous operational tasks & advertiser requests
  • Work with internal teams to traffic & test ads across various ad serving systems
  • Partner with Account Management team to confirm accuracy of materials & promote successful campaign execution
  • Ensure quality control across all campaigns through enforcing a structured QA system, contributing to seamless pre-launch communication between teams


  • 2+ years experience in ad operations, account management, project management, or other client-facing operational role
  • Experience trafficking/managing campaigns with awareness & DR goals
  • Programmatic experience is a plus
  • High-level verbal & written communication skills
  • Exceptional organization & time management skills
  • Ability to thrive in a fast-paced, high-volume, & deadline-driven environment
  • Demonstrated problem solving & troubleshooting skills
  • Strong Excel skills (pivot tables, VLOOKUP, macros)
  • Bold in sharing feedback & perspective - good ideas come from everywhere


  • 100% company-paid health insurance premiums (medical, dental & vision) for you & your dependents
  • Paid vacation & company holidays
  • Lunch on Wednesday's
  • Monthly gym stipend
  • One time cell phone & headphone stipend
  • Annual learning & development stipend
  • Pre-tax commuter benefits
  • Health FSA
  • Fresh fruit water & an infinite stream of freshly roasted coffee
  • 401K plan
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