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Convene // conference & meeting spaces
New York    Posted: Friday, December 03, 2021
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Were seeking a Vice President of AV Operations to join our Events Delivery team in the New York City, NY Area. The VP of AV Operations will report directly to the Head of Virtual Delivery. 

What Youll Do:

  • Oversight of day to day operations of event/AV technology & high visibility initiatives at Convene locations through engagement & coordination of team/regional/area leaders
  • Create, maintain & implement standard operating procedures to ensure maximum efficiency across multiple interconnected teams
  • Work with AV Event Production/Operations, & AV Engineers to prioritize & complete tasks / projects that ensure the Convene portfolio is operating at maximum efficiency
  • Serve as the escalation point & point of contact for all high level AV Event Production/Operations, & AV engineering matters
  • Identify & execute on opportunities for innovations & improvements
  • Identify & mitigate risk across multiple cross functional teams
  • Oversight on technology P&L statements 
    • Responsible for monthly, quarterly, & annual budgeting/forecasting exercises; Management of capital forecasting, budgeting, & execution
  • Work closely with the AV Engineering team to achieve 99.9% uptime for all event technology systems & equipment
  • Work closely with key stakeholders across multiple departments to ensure maximum efficiency on event/project delivery
  • Proactively analyze large data sets to create insightful reports on finance, space utilization, risk mitigation, staffing efficiency, & team performance
  • Ensure all documentation for the portfolio is clear, consistent, accurate, & aligns with company / client branding

What We Look For:

  • Strong understanding of physical, virtual, & hybrid meetings & event technologies, including streaming, production, graphics, & content delivery
  • Demonstrated strong business acumen (has had prior experience managing a P&L)
  • Substantial experience as a Director of AV operations or equivalent role at a large event venue or a portfolio of venues (virtual & physical events)
  • Experience working with client executives from live event agencies & planners, production companies & virtual/broadcast companies
  • Must have knowledge & experience with SDI router systems, media server playout & ingest, Dante, AES67, IP networking for media/real time applications, digital intercoms, projection calibration, multi - projector blending, LED title maintenance & calibration
  • Familiarity with product offerings & configurations from Crestron, Biamp, Brightsigns, Mersive Solstice, Cisco Conferencing Hardware, Zoom Rooms, LED video walls & digital signage
  • Demonstrated ability to collaborate effectively with cross-functional teams in a fast-paced environment
  • Embodiment of growth company DNA: positive, flexible, change seeking & creating; a builder, not optimizer 
  • Effective leadership & people management skills focused on creating relationships with team, peers & partners; you lead with empathy
  • High degree of intellectual curiosity & ability to absorb new concepts quickly

Who We Are:

Convene is a premium work experience company that includes a network of 25+ meeting, event, & office locations, & Virtual & Hybrid Meetings products. Were creating premium, hospitality-driven, & tech-enabled meeting & event experiences through our proprietary technology platform & network of premium workplaces. Join us at the forefront of improving how people meet & work.

Were Here For You: 

At Convene, youll receive:

  • Excellent health coverage for you & your family 
  • Medical & insurance navigation support through Eden Health
  • Generous paid time off, including an extra day off for your birthday 
  • 401K plan with company matching
  • Professional development support 
  • Access to healthy meals & snacks at work 

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

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