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Moda Operandi // luxury retailer for runway collections
Product, Full Time    Headquarters New York City    Posted: Saturday, October 05, 2019
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We're looking for a customer-centric Senior Director of Product, Growth to play a critical role on the product team based in our NY office, & reporting to the Chief Product Officer. You'll be instrumental in shaping the vision, defining the roadmap & driving the execution that will help drive product for Organic & Paid Acquisition efforts. You will also oversee & mentor other product managers involved with these efforts.

As Senior Director of Product, Growth, you will:

  • Drive efforts around growing Organic traffic through SEO, Landing Pages & other Organic efforts
  • Partner with the Paid Marketing/ CRM team on supporting their Paid Acquisition & CRM efforts
  • Partner with the Core Ecomm team on conversion efforts of New Customers
  • Make product decisions that are rooted in data
  • Move with agility to define, design & release iteratively great products that delight our customers, leveraging AB testing & continuous customer feedback collection
  • Work closely with engineering, building viable products that can scale
  • Consider product marketing & messaging
  • Structure, manage, recruit & inspire other product managers as appropriate

You are an experienced product leader, with a proven track record of fostering a shared vision by building consensus on product roadmap priorities that help meet our company target KPIs. You are data- & evidence-driven, & an excellent communicator who can work well cross-functionally with engineering, UX & business functions. You always keep the customer at the center of all considerations.

Primary Responsibilities & Duties

Primary responsibilities include but are not limited to:

  • Serve as primary product expert & evangelist for new customer acquisition efforts - Organic & Paid
  • Lead an agile execution process from conception, requirements gathering, design, development, & testing through to launch & beyond
  • Partner with a team of skilled engineers, designers & consumer insights to set the high-level vision & roadmap, including developing new feature ideas
  • Create & maintain product roadmaps, feature backlogs & product documentation such Product Briefs, user stories, use cases, user flows, logic flows, & functional specifications
  • Coordinate & run A/B testing of new features, rapidly validating or disproving them, informed by user data, customer needs, business potential, & technical feasibility
  • Prioritize development activities with engineering teams, assist in determining the best technical implementation methods, work closely with QA on acceptance testing & lead product launches
  • Work closely with consumer insights resource to cultivate a deep understanding of the user - both pre-purchase & post-purchase
  • Leverage qualitative & quantitative insights & testing results in order to continually inform the product development process
  • Conduct ongoing competitive analysis of other sites, apps, & products to continually identify ways to improve our user experience
  • Participate in product performance benchmarking activities

Required Skills & Qualifications

  • 8+ years of product management experience
  • A strong track record in Growth/ Acquisition - SEO, Paid & Organic
  • Experience managing product roadmaps for an e-commerce player.
  • Proven emphasis on user-driven product design & data-driven product refinement.
  • Excellent leadership, communication & presentation skills.
  • Excellent analytical problem solving & decision making skills.
  • Ability to quickly understand, simplify, internalize & communicate complex or technical concepts.
  • Basic knowledge of SQL, strong experience with Google Analytics and/or other behavioral analytics tools.
  • Experience working in scrum/agile management methodologies preferred
  • Experience with user research, AB testing, & other techniques to validate & inspire ideas.
  • Resourceful, ability to understand that constraints breed creativity, & you thrive in an environment that includes limited resources.
  • Collaborative & a passion for digital products - not just the way they work but how they feel to the end user.
  • Have a point of view & be an active listener.
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