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  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Are you interested in working on one of the most exciting domain & fast growing payment technology spaces? The payment industry, in parallel with technology in general, is experiencing a period of rapid, disruptive innovation. At the same time, mobile connectivity is growing rapidly and, with it, comes the opportunity to extend financial products to the 2.5 billion people around the world who are financially excluded.

Visa is committed to fueling innovation in this space along with our partners. To this end, Visa is committed to open up the majority of existing APIs to our current clients & partners as well as the broader developer community.

Digital Developer Platform (DDP) promotes the growth of digital commerce & mobilization of payments by digitalizing the physical card, providing multi-channel capabilities, creating Provisioning-as-a-Service, re-energizing our Mobile Money platform, expanding reach with the Visa brand to connected devices. For this position you will be working with a talented group of engineers & architects to build a unified business to consumer (B2C) authentication & authorization platform.

We also represent an exciting initiative with an ambitious objective to consolidate multiple partner & developer-facing assets across Visa into a common platform in order to simplify partner connectivity, decrease integration costs, & accelerate the pace of collaboration & innovation across payments ecosystem.

As part of a PMO, you will support DDP for a variety of ongoing & new operational & project activities.

Job Description


  • Manage the Digital Developer Platform Training, Documentation, Mentoring & Knowledge Sharing programs
  • Understand & stay abreast of DDP strategic principles & goals & the organizational skills & behavior required for success.
  • Understand & stay abreast of VTU technical training offerings & Visa training & education policies.
  • Identify DDP technical training requirements to achieve DDP strategic goals; maintain a roadmap of training delivery to support DDP strategic goals.
  • Define, develop, & deliver technical newhire training to increase productivity for newly hired engineers.
  • Define, develop, & deliver other mandatory training as needed to support quality & productivity goals.
  • Serve as a liaison between DDP & VTU to ensure that DDP technical training requirements are met in the current VTU course offerings & long-term VTU strategy.
  • Ensure that DDP addresses all Compliance requirements regarding training delivery for technical staff (such as PCI DSS 6.5 requirement to train developers on secure coding practices).
  • Monitor & measure all training delivery programs to ensure program effectiveness.
  • Help establish DDP as a leader in both technical excellence & people development.

Skills & Experience


  • 10 years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD


  • Broad knowledge of software engineering principles & practices, including traditional waterfall, LeanX, Agile, Scaled Agile, DevOps & CI/CD; ability to identify ongoing training needs to support the selected development methodology.
  • Understanding of principles of process monitoring & measuring & continuous improvement.
  • Experience conducting training needs analysis for technical audiences.
  • Experience in curriculum design & development.
  • Understanding of the principles & practices of instructional design.
  • Understanding of the operations & capabilities of major Learning Management Systems (LMS).
  • Skills & experience in both online & classroom training delivery
  • Bachelor degree in a technical field, such as:Business Information Technology orBusiness Management, Marketing,Mass Communications(Preferred)or 10+ years ofprogram/project management, preferably in a global technology company
Additional Information

Work Hours This position requires the incumbent to be available during core business hours.

Travel Requirements This position requires the incumbent to travel for work 35% of the time.

Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, & reach with hands & arms.

EEO Statement Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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