KeyMe is revolutionizing lockout solutions for homes, cars & businesses. Via artificial intelligence & robotics, KeyMe allows users to store, share, & duplicate their physical keys & RFID cards. Fully automated self-service key duplicating kiosks can be found in over 4,000+ locations across the country in major retailers such as Bed Bath & Beyond, Kroger, Rite Aid, 7-Eleven, Menards, AutoZone, & many others.
Additionally, KeyMe offers customers a one-stop solution for all their locksmith needs ranging from lockouts & re-keys to complex installations & custom jobs. All KeyMe locksmiths have extensive experience & are fully vetted to ensure our customers receive the utmost quality experience. With upfront set pricing, customers know they will never be confronted with last minute charges. KeyMes smart routing gives customers the ability to monitor their Locksmiths arrival, job progress, & receive instant receipts. KeyMe is providing unrivaled service quality, prices, & customer experience into the $12B/yr locksmith industry.
KeyMe is an exciting, well-funded (over $150M raised to date), tech company that is solving real consumer pain points. KeyMe is proud to have an open, collaborative & relaxed atmosphere where bright professionals work hard & enjoy what they do. With the added benefit of a friendly, flexible & creative working culture, youll be joining a forward-thinking, expanding team to continue opening doors for our customers.
Were committed to providing a diverse, equitable & inclusive workplace where team members from all backgrounds, ethnicities, cultures, & experiences feel welcome & thrive. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.
About the Role
We're seeking an engineering leader to partner with our CTO on architectural direction & development of our most important asset-- our engineers. They will inspire & lead multi-disciplinary teams within engineering while influencing strategic decision across our engineering org.
Our Platform Engineering teams cover a huge surface area!
- Backend fleet command system that remotely administers kiosks & helps us scale.
- Order management system that ensures we securely handle customers money & data.
- Multi-sided marketplace that connects locked-out customers with human locksmiths who can perform complex jobs for them on-demand.
- Automation & tools to ensure that our kiosk fleet stays on, stays connected & in maximum health.
- Unique UX of interacting with a kiosk to copy a physical key & purchase a locksmith service.
- Internal tools that power our mail-order key business.
- Integrated testing to support all of the above.
What Youll Be Doing
- Lead & motivate team(s) of engineers, & manage their objectives, activities & deliverables.
- Own system design, team structure & implementation schedule.
- Assess technologies & products to determine and/or recommend vendors & partners.
- Work with CTO & other senior leadership to set engineering objectives.
- Work with peers in Engineering & across departments to implement cross-functional projects.
- Work with 3rd party service providers to implement payment, logistics, security, content & fleet maintenance solutions.
- Have a strong voice in the development of KeyMes business model.
How We Know You Can Do It
- Proven track record leading teams to accomplish lofty goals while keeping quality, tradeoffs & individuals career paths top of mind
- Experience shipping consumer facing products
- Excellent written & verbal communication skills with technical & non-technical colleagues
- Ruby on Rails specific experience
- Experience building ecommerce applications
- Experience with advertising platforms, payment gateway migrations, EasyPost
- Distributed systems / microservices experience
- Docker / Kubernetes
What Youll Get
- Compensation package that includes salary & stock options
- Health, dental, & vision insurance
- Remote budget to set up your home office
- 401K plan with match
- Flexible PTO Policy
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)