We are looking for an energetic & efficient HR Coordinator to join the growing APAC HR team, based in Bangkok. This candidate will be an organizational master with a strong sense of client service, working with internal & external clients, & candidates. Youll have the ability to shift gears & juggle competing priorities, possess great verbal & written communications skills, & enjoy the challenges of helping to support a fast-paced organisation. 

The ideal candidate is someone with strong HR knowledge who thrives in an environment where he/she wears many hats, is organised, possesses a continuous improvement mindset & is adaptable in order to support the changing priorities of our fast-paced business.

Responsibilities

Data & document management

• Update & maintain accurate employee data in HRIS system (SuccessFactors) for employees in all APAC locations & educate all employees on their responsibilities for maintaining their personal data
• Update & maintain employee documentation as required including Employment Agreement, Compensation statement, Commission letter & other statutory & compliance related document 
• Preparing related to remuneration statutory & non-statutory reports timely: Tax (company/ employee), social security, provident fund, employment certificate etc.
• Creating & supporting ad-hoc data & supplementary reports for management team

Onboarding, Offboarding & employee movement

• Facilitate the on-boarding of new employees covering high-level overview & information e.g. Company overview, payroll & benefits, mandatory training, leave policy
• Gather & consolidate all necessary information from new hires & leavers; ensure all forms are completed correctly 

Payroll & Benefits Administration

• Managing end to end payroll processes with payroll vendors including preparing payroll calculations, computation to ensure efficiency (completeness & accuracy in timely manner) & compliance for all locations
• Update & maintain accurate benefit enrollment for all APAC locations
• Act as a liaison with payroll & benefits providers for all employee administration & enrollment queries
• Ensure local policy, benefits, & any related information is kept up to date on company intranet

Employee services

• Supporting employee & manager inquiries & processing requests following the required guidelines
• Analyze, clarify, & resolve operation issues & enquiries with close collaboration with relevant counterparts to ensure quality services are delivered
• Assist in communicating processes & procedures to our teams

Other responsibilities

• Coordinate employee relocation, employee trainings & welfare initiatives, update HR calendar
• Compliance processing such as internal & external audit requests
• Taking the initiative to ensure that all responsible processes are of the excellent quality
• Participate in ad-hoc projects as & when required
• Being a counterpart & working in partnership with HR Business Partner, Talent Acquisition, Finance & other departments

Requirements

Education:

 Bachelors degree in any field (preferably Human Resources-related)

Working Experience

• 3-5 years experience in HR operations & administration e.g., payroll administration, mobility, learning & development
• Experience in relevant talent/mobility procedures, practices & knowledge of APAC country statutory people requirements
• Working knowledge of integrated talent systems (preferably Success Factors)
• Prior experience of coordinating visa / work permit process for BOI company is a must

Technical & Professional Knowledge

• Demonstrates a high level of proficiency in English language & culture of the supported countries/locations
• Understanding of HR principles, Employment & Data Privacy Laws of the supported countries/locations
• Self-organized, detail oriented with ability to manage time & priorities effectively & flex according to circumstance
• Service mindset with strong interpersonal & communications skills influential abilities
• Functional knowledge & skills in using Google suite.

Other attributes

• Self-motivated with a great attitude & optimism is a must
• Ability to deal with ambiguity
• A solution-based tenacious approach & proven problem-solving skills
• Maintain strict confidentiality of sensitive system & employee data

Key Outcomes

• Maintain operational excellence & accuracy in all key processes within remit
• Identify & escalate opportunities for process improvement & efficiency
• Maintain up-to-date process maps, documents & policies/procedures for locations in remit 
• Provide high levels of service & stakeholder management in all interactions internally & externally