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CarGurus // online platform for used cars
 
Atlanta, Georgia    Posted: Monday, May 16, 2022
 
   
 
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JOB DETAILS
 

Car shopping is complicated. At CarGurus, we use data & technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. Were the most-visited car-shopping site in the US & we are growing fast in our international markets. Ready to come along for the ride?

As a Digital Retail Performance Manager, you will experience dealership operations firsthand by working on-site in Atlanta, GA with a trusted & loyal CarGurus dealer partner to pilot the CarGurus Concierge Program. You will be responsible for testing digital retail product effectiveness, evaluating CarGurus lead handling, & optimizing the online to offline consumer experience. Through effective & efficient partner relations & customer service, the Digital Retail Performance Manager will uncover best practices for digital retail lead flow, act as the customer concierge through the vehicle sale, identify areas of opportunity for the dealer & CarGurus simultaneously, & provide insights about dealership technology & processes relevant to digital retail. Our goal is to drive value & improve consumer experience for the dealer, increasing volume of positive dealer reviews & consolidating consumer touch-points through the purchase process.
 
 
 
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