Facilities Supervisor (Birmingham, etc.venues) at Convene In Other

Please note: candidate must currently reside in the UK & be able to work in the UK without sponsorship.

This is an excellent opportunity for an hands-on, quality-focussed Facilities Supervisor who will have first line responsibility for the delivery to the highest standards of client care by creating a clean, safe & comfortable environment at all times.

What Youll Do:

Facilities & Operations:

To ensure that all maintenance checks are being carried out throughout the venue on a daily basis.
To ensure that all faults & maintenance issues are logged via the correct channels.
To carry out minor reactive maintenance tasks.
To monitor the work of external contractors, obtaining quotes, scheduling & agreeing & following up visit dates.
Support the Venue Manager with monitoring & co-ordinating planned maintenance activities.
To be responsible for controlling all room temperatures through the Trend 963 BMS.
To be responsible for waste removal from the venue ensuring that recycling targets are exceeded on a monthly basis.
To ensure that security procedures are adhered to, particularly in respect to the closing down the venue each day.
To manage key access both externally & internally within the venue.
To make sure that an inventory of equipment & furniture is maintained.
Check the venue is on a day- to-day basis to ensure fully prepared for the following day.
Ensure bathrooms on Floors 1 & 2 are checked at regular intervals throughout the day & deficiencies reported to Landlord.

Health & Safety:

To represent the venue as a health & safety officer/fire officer ensuring that all mandatory checks/ fire alarm tests & evacuation drills are carried out as per the safety regulations.
To support the Venue Manager in ensuring all statutory procedures are carried out & documentation is kept up to date
To support the Operations Manager with all relevant Risk Assessments including Fire, HACCP, & COSHH.
To manage the H&S Standardised Documentation ensuring all records & certification are in date.

Personnel:

To develop a good working relationship with both internal & Landlord contractors.
To support the Central Sales Team working from the Birmingham venue office.

Customer Service/Communication:

To support the Venue Manager in ensuring that meeting rooms are set up as required & to a high standard for all events taking place within the venue.
To ensure effective communication with Venue Manager in respect of client services.

General:

To be available for staff updates & company events.
To be available for weekend & evening work where necessary.
Effective opening & closing of the venue.
And any other reasonable ad-hoc request made by the Venue Manager or Director of Operations

What We Look For:

Experience within a client facing role
GCSE Maths & English (or equivalent)
Microsoft Office including Word & Excel
Working knowledge of Statutory Health & Safety Legislation (desirable)

Who We Are:

etc.venues is an established leader in urban day conferencing with venues across the United Kingdom in London, Manchester, & Birmingham, & in the United States in New York City. The company was recently acquired by Convene, a premium hospitality company that designs & operates meeting, event, flexible office, & membership spaces, growing its global network to 39 locations across nine cities & creating the largest single provider of dedicated premium meeting & event venues in the U.S. & UK. Founded in 2009 with the goal of bringing hospitality & lifestyle into traditional commercial real estate assets, Convene partners with the industrys top landlords to deliver increased value to their assets & premium experiences to their tenants. The company counts Ares & RXR Realty among its investors, & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by Inc. magazine, Fortune magazine, & Built In. Learn more at https://convene.com/

Were Here For You:

You'll Receive:

Internal & external training & development
25 days annual leave plus bank holidays, & company sick pay
Subsidised fitness membership
Interest-free loan for rail season tickets & further education
Subsidised bicycle purchase through Cycle to Work scheme
Employee wellbeing support & personal advice programme
Subsidised eye care
etc.venues Family lunch - fresh, healthy 'brain food' during your daily one-hour break

To view our job application privacy notice, please visit: https://www.etcvenues.co.uk/job-applicant-privacy-notice

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.

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