Looking for a job to get you out of bed?
As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, & hospitality-driven. This space (and you!) will help carve the path for Caspers offline footprint. Your role will be to help our guests feel right at home & discover the wonders of a good nights sleep.
Nuts & Bolts:
This is an hourly role based in our retail store. You must be able to work at minimum 3 days a week with availability during peak retail hours such as nights, weekends, & holidays but also occasional early mornings & late evenings for inventory & visuals as needed.
We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.
When youre not catching zzzs, this is what youll do:
- Provide exceptional service to every person that walks through our doors
- Maintain the highest level of product knowledge & expertise
- Ensure cleanliness, hygiene standards, & the visual integrity of the store are maintained at all times
- Create & process in-store sales
- Assist customers with product carryout from store
- Receive, process, & put away inventory replenishment deliveries as needed
- Assist with setting up & executing community programs & events
- Record & relay recurring customer feedback & insights to internal teams such as tech, marketing, design, & product in order to constantly improve the customer experience
Our dream candidate is...
- Excellent communicator with a passion for people
- Strong written & oral communication skills
- Effective & expedient problem-solver with a meticulous attention to detail
- Passion for Casper's core mission & values
- Positive attitude & feels there is no task too small
- Self-starter; entrepreneurial disposition
- Eager to be at the frontline of a fast-paced & growing brand
- Must understand & appreciate experiential retail
- Ability to lift 50 lbs. & be on your feet all day
- Able to meet physical demands including but not limited to climbing ladders, bending, & moving boxes.