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NewsCred is a content syndication platform, helping publishers gain distribution & revenue.
 
Sales, Full Time    New York    Posted: Thursday, January 31, 2019
 
   
 
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JOB DETAILS
 

At NewsCred, our mission is to change the way marketing organizations work, elevating team performance through an integrated approach to marketing.

NewsCred is the global leader in enterprise content marketing. We offer a three-prong solution across 1) best-in-class technology, 2) the largest & most diverse content offerings, & 3) strategic professional services, rooted in the expertise weve gained as the unrivaled market leader over the past 10+ years. We deliver this complete solution through a proven, repeatable methodology that ensures positive business outcomes for the worlds leading brands.

Learn more at newscred.com & follow us on Twitter @newscred

Job Description

Senior Account Manager

NewsCred is seeking a Senior Account Manager interested in joining a highly successful & growing SaaS start-up.The role of the Sr. AM is essential in growing & retaining revenue from strategic customer relationships. The Sr. AM functions as an amplifier for the sales organization within customers to optimize execution on renewal, cross sell, & upsell activities as directed within assigned customers.

You will collaborate on business reviews, as well as identify risks within clients, upsell opportunities & collaborate with internal & external stakeholders to present viable business solutions. You will attend, present & provide leadership at key sponsored & non-sponsored industry events including trade shows, conferences & VIP roundtables. Travel to customer sites sites & industry events is required.

As a Senior Account Manager, you are the voice of the customer. You will be part of an ambitious & focused team that truly cares about the success of our customers.

Responsibilities:

  • Build, nurture & grow relationships with our customers, their teams & external agencies to better understand their business challenges & help them to execute against their communication & marketing strategies
  • Proven ability to drive retention & growth across existing & new business lines & markets
  • Proven ability to assist in negotiating complex contracts, products & services offerings to clients to ensure successful & long term partnerships
  • Drive accurate revenue forecasts by implementing sales methodologies into the post sale revenue management process
  • Understand customer health & retention risk for our customers in order to accurately course correct & forecast retention for assigned clients
  • Develop & execute account plans for assigned accounts to drive a pipeline of upsells to achieve quarterly & annual targets.

Qualifications:

  • 4+ years of SaaS experience, preferably within marketing technology
  • Demonstrated experience & success working with large, strategic customers (Fortune / FTSE 500)
  • Proven ability to drive development & execution of global programs in a fast-paced, rapidly evolving environment
  • Strong communication & presentation skills (written & verbal)
  • Outstanding collaborative, team focused work style
  • Organized, detail-oriented with the ability to prioritize & respond quickly; ability to keep on top of all deliverables with various work streams
  • Strong ability to maintain good balance of high-level strategic vision & day-to-day tactical delivery
  • Skilled at building strong working relationships with internal & external stakeholders, executives, thought-leaders & industry groups
  • Steadfast, solution oriented attitude
  • Bachelor's Degree or equivalent
  • Martech experience a plus but not required

Additional Information:

 
 
 
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