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NewsCred is a content syndication platform, helping publishers gain distribution & revenue.
Sales, Full Time    New York    Posted: Thursday, January 31, 2019
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At NewsCred, our mission is to change the way marketing organizations work, elevating team performance through an integrated approach to marketing.

NewsCred is the global leader in enterprise content marketing. We offer a three-prong solution across 1) best-in-class technology, 2) the largest & most diverse content offerings, & 3) strategic professional services, rooted in the expertise weve gained as the unrivaled market leader over the past 10+ years. We deliver this complete solution through a proven, repeatable methodology that ensures positive business outcomes for the worlds leading brands.

Learn more at & follow us on Twitter @newscred

Job Description

Senior Account Manager

NewsCred is seeking a Senior Account Manager interested in joining a highly successful & growing SaaS start-up.The role of the Sr. AM is essential in growing & retaining revenue from strategic customer relationships. The Sr. AM functions as an amplifier for the sales organization within customers to optimize execution on renewal, cross sell, & upsell activities as directed within assigned customers.

You will collaborate on business reviews, as well as identify risks within clients, upsell opportunities & collaborate with internal & external stakeholders to present viable business solutions. You will attend, present & provide leadership at key sponsored & non-sponsored industry events including trade shows, conferences & VIP roundtables. Travel to customer sites sites & industry events is required.

As a Senior Account Manager, you are the voice of the customer. You will be part of an ambitious & focused team that truly cares about the success of our customers.


  • Build, nurture & grow relationships with our customers, their teams & external agencies to better understand their business challenges & help them to execute against their communication & marketing strategies
  • Proven ability to drive retention & growth across existing & new business lines & markets
  • Proven ability to assist in negotiating complex contracts, products & services offerings to clients to ensure successful & long term partnerships
  • Drive accurate revenue forecasts by implementing sales methodologies into the post sale revenue management process
  • Understand customer health & retention risk for our customers in order to accurately course correct & forecast retention for assigned clients
  • Develop & execute account plans for assigned accounts to drive a pipeline of upsells to achieve quarterly & annual targets.


  • 4+ years of SaaS experience, preferably within marketing technology
  • Demonstrated experience & success working with large, strategic customers (Fortune / FTSE 500)
  • Proven ability to drive development & execution of global programs in a fast-paced, rapidly evolving environment
  • Strong communication & presentation skills (written & verbal)
  • Outstanding collaborative, team focused work style
  • Organized, detail-oriented with the ability to prioritize & respond quickly; ability to keep on top of all deliverables with various work streams
  • Strong ability to maintain good balance of high-level strategic vision & day-to-day tactical delivery
  • Skilled at building strong working relationships with internal & external stakeholders, executives, thought-leaders & industry groups
  • Steadfast, solution oriented attitude
  • Bachelor's Degree or equivalent
  • Martech experience a plus but not required

Additional Information:

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