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Culture Amp // survey platform for people & culture
Sales, Full Time    New York    Posted: Saturday, December 14, 2019
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Who We Are

Culture Amp is the world's leading people analytics platform. We're passionate about helping companies understand the connection between people & culture. Our customizable survey platform captures employee feedback & real-time data, telling a story to help organizations make better people decisions.

Our team combines deep knowledge in psychology, statistics, UX & engineering. We help hundred of the most innovative organizations in the world build better workplaces. From the likes of Airbnb, Box, Etsy, Juniper Networks, Slack, Warby Parker & many more.

Founded in 2011 in Melbourne, Australia; we now have offices globally in Melbourne, San Francisco, New York City & L

The Opportunity at Culture Amp

You are deeply curious & passionate about people & culture. At heart, you're what we call a people geek. Culture Amp is looking for an exceptional Account Manager to join us in our mission to make as many culture-first companies possible through accessible people analytics.

As one of the members of the Account Management team, you will:

  • Own an expansion quota for our current customer base targeted at the Enterprise level
  • Work with core renewal team to handle more complicated renewal processes
  • Identify opportunities to expand revenue from current customers through understanding long-term strategic Business & People goals
  • Work closely with Customer Success to lead on touch points with Customers during the subscription year
  • Be able to confidently present our full product suite to existing customers to own up-sell & cross-sell of the Culture Amp platform
  • Identify opportunities to expand current relationships to parent or subsidiary organizations
  • Contribute to the Account Manager Playbook to iterate & create the process for account growth

What You Bring to Our Camp

  • Experience working effectively with cross-functional teams & all levels of management (internally & externally)
  • Proven track record of achieving sales goals within an existing customer base at the mid-market or enterprise level
  • Ability to manage a high number of accounts/opportunities (50+) while maintaining focus on goals
  • Strong presentation & communication skills
  • A focus on building strategic relationships with customers
  • A passion for people & analytics

After 3 months, you will...

  • Be able to confidently present our full product suite to existing customers to own upsell & cross-sell
  • Partner with the Customer Success team on the Customer Journey from the time a client commits to work with us to renewal
  • Articulate & update clients on product offerings
  • Develop a pipeline of opportunities in your assigned Book of Business

Here are a few highlights from Culture Amp

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