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Zuora // cloud subscription management platform
Chennai, Tamil Nadu, India    Posted: Thursday, July 15, 2021
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Our Vision & Mission

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, & sell more units. Today, theres a demand to have products & services delivered on a continual, subscription basis; to upgrade & access new innovations & features constantly. This is the end of ownership & it changes everything. Our vision is The World Subscribed where one day every company will be a part of the Subscription Economy (a phrase coined by our CEO, Tien Tzuo).


Zuoras leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing & packaging models, gain new insights into subscriber behavior, & disrupt market segments to gain competitive advantage. 

What youll do & achieve:

  • Tracking PF queries / Compliance & supporting employe requests

  • Ensuring statutory compliance, maintaining labour registers & submitting returns

  • Issuing Letters to employees, Example: Address Proof letter, Employment letter & Service Letters

  • Managing Contractors. From Creating their profiles, tracking their end date of service. Reaching out to managers for extension, termination or conversion  

  • Liaising with BGV Vendor & managing end to end BGV process from Initiation to completion

  • Coordinating with IT on ensuring timely laptop deliveries to new hires

  • Coordinating with IT on ensuring reverse pickup of laptops & other assets for exiting employees

  • Managing queries on Insurance at first level & working with Third Party Administrators (TPA) to facilitate ZEOs claims or Hospitalization

  • Responding to Background Verification (BGV) requests from agencies who reach out on behalf of employees who have quit

  • Maintaining Trackers on HR operations

  • Sharing leave records & other statutory data for statutory compliance

  • Consolidating payroll input for Night shift & holiday allowance

  • Digitizing & maintaining employee records in Box folder


What youll need to be successful:

  • 2 to 5 years of experience working & managed HR - Operations & statutory compliance. 
  • Needs to have good written & oral communication skills
  • Knowledge in employment laws & regulations will be good to have
  • Should have completed undergraduation 
  • A lively, engaged, & enthusiastic team player

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy, the Zuora platform was architected specifically for dynamic, recurring subscription business models & acts as an intelligent subscription management hub that automates & orchestrates the entire subscription order-to-cash process, including billing & revenue recognition. 


At Zuora, every employee is the CEO of their career & leading our mission are over 1,200 passionate & innovative ZEOs who value freedom, responsibility & accountability in equal measure because they have the capacity to make shift happen. Our culture isnt an empty branding effort our ZEOs love working here & it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, & stay focused on our shared mission of enabling our customers to be successful.


Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet & Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai & Tokyo. 


At Zuora, different perspectives, experiences & contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all. 


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