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Lyft // on-demand ride-sharing
Product, Full Time    San Francisco, CA    Posted: Tuesday, January 14, 2020
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At Lyft, community is what we are & its what we do. Its what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, & diverse organization where all team members are recognized for what they bring.

The Product Operations teams mission is to continuously identify, build, & optimize sustainable growth levers. Our team is heavily cross-functional as we sit in the intersection between Product, Marketing, Operations & Data Science. The team takes a strong data-driven approach to identify the highest potential opportunities to unlock additional growth that is fundamental to success. The broad scope of the team enables us to be nimble & focus on the highest priority problem areas.

As a key team member on the Product Operations team, youll various own work streams, analyses, modeling, strategy, & business metrics that drive the growth of the Lyft ecosystem at scale. Youll be a strong leader of cross-functional teams & be effective at synthesizing input & perspective from key stakeholders. We are looking for analytical talent to provide insights & actionable recommendations that will drive impact through better business decisions.


  • Develop frameworks & deliver analyses to guide decision-making & ruthless prioritization across functions
  • Uncover new areas of opportunity & leverage to scale our Driver onboarding program
  • Manage, build & automate models & reporting to provide regional & national teams with actionable insights on volume, efficiency, & driver experience
  • Present findings, recommendations, & results to senior leadership
  • Collaborate with Data Science & Machine Learning Research to transform insights into applied models for optimal decision-making


  • Ability to independently break down large datasets & synthesize inputs from multiple sources
  • Advanced financial & scenario modeling skills
  • Strong product & user experience sense
  • Ability to craft a compelling story & concisely present recommendations across teams & levels
  • Proven ability to influence, negotiate & inspire others in a matrixed environment
  • Excellent organization, planning skills, & attention to detail
  • Balance between intellectual curiosity & the desire to roll up your sleeves & execute
  • 3+ years experience in management consulting, investment banking, corporate strategy, or equivalent analytical role in a high growth startup
  • BA in Economics, Computer Science, Mathematics or Engineering preferred. MBA a plus
  • Proficiency in SQL or a desire to learn


  • Great medical, dental, & vision insurance options
  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, & foster parents are all eligible
  • Monthly commuter subsidy to cover your transit to work
  • 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Lyft will also consider for employment qualified applicants with arrest & conviction records.

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