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The RealReal // online consignment shop
 
Los Angeles, CA    Posted: Wednesday, April 14, 2021
 
   
 
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JOB DETAILS
 

What You Get To Do Every Day

  • Inspect consignments to ensure TRR condition & acceptance standards are met; utilizing reference guides & historical data
  • Improve product condition & value through external cleaning
  • Write informative product descriptions using industry & TRR standard terms
  • Identify & enter product attributes & specifications, including product category, description, condition, weights & measurements
  • Support product authentication utilizing TRR standard methodology & tools, including brand identifiers, materials & fabrication
  • Support pricing product utilizing TRR standard methodology & tools, factoring for fair market value, condition, & style
  • Fully authenticate & price select product categories, as demand requires
  • Surface or escalate & solve exceptions, anomalies and/or authenticity questions 
  • Participate in training, audits & meetings, as required
  • Adhere to first in, first out methodology to ensure positive consignor experience 
  • Attain production targets
  • Support process & system improvement through feedback & testing, as required
  • Promote & uphold TRR authentication & pricing methodology & standards, data integrity & inventory controls

What You Bring To The Role

  • 1+ years Luxury industry experience required, including Retail 
  • Bachelors degree preferred 
  • Graduate Gemology diploma and/or GIA coursework preferred
  • Intermediate to advanced fashion and/or jewelry knowledge: brands/designers, trends, etc. 
  • Beginner technical expertise, including metals identification preferred
  • The skills to work effectively independently & collaboratively in teams to meet shared goals & deadlines
  • The ability to work in a fast-paced & high-volume production environment
  • Excellent organizational, time management & attention to detail
  • Basic computer & data entry skills
  • Vision, depth of field perception, magnification, & color perception (Red,Green,Amber)
  • Dexterity, repetitive physical motions, hand/wrist movements
  • Ability to push/pull, bend, crouch, lifting (1-15lbs)
  • Ability to move within & between warehouses

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe & reliable platform for consumers to buy & sell their luxury items. We have hundreds of in-house gemologists, horologists & brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's & men's fashion, fine jewelry & watches, art & homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off & direct shipping. We do all of the work for consignors, including authenticating, using AI & machine learning to determine optimal pricing, photographing & listing their items, as well as handling shipping & customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts & receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel & talk or hear. The employee is occasionally required to stand; walk; reach with hands & arms; climb or balance; stoop, kneel, crouch, or crawl; & taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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