At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people.
We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.
The Senior Manager will be responsible for overseeing & managing a uniquely challenging function within our Logistics department. The Senior Manager will be responsible for the end-to-end process of managing customer orders, from meal selection to final mile delivery. The scope of the role focuses on the technical systems that enrich raw order data, & daily execution to ensure Supply Chain compliance.
About the Role
- Manage & oversee business critical, daily operations that directly impact dependent functions within the supply chain (shipping, fulfillment, product, forecasting, etc.)
- Work directly with our management team to spearhead continuous improvement projects to & unlock capabilities that support future growth
- Become the subject matter expert in all aspects of HelloFreshs order management function (tools, capabilities, execution, etc.)
- Manage a logistics tool set that ensures our technical platforms are exceeding customer expectations as it relates to our network capabilities
- Support the ongoing optimization of the carrier base & product offerings as the company grows. Doing so will require the Senior Manager to scale operations & expand customer offering within the logistics team (e.g. include new ship methods, delivery options, & other customer-facing improvements)
You have ...
- A undergraduate degree in Engineering or Supply Chain (or similar)
- 5+ years of related experience in a hands-on analytical environment
- An integrative problem-solving approach, partnering across functions to deliver results
- Experience mentoring & managing talent
- Proven track record applying data analytics & KPI measurements to drive process improvement
- Technical background with the ability to understand code (python) preferred
- Collaborative - you enjoy working cross functionally with various teams to gather key inputs, & are able to work well with diverse opinions.
- Ability to thrive in an unstructured, fast-moving & constantly evolving high growth environment
- Data-driven you can organize, explore, & synthesize unstructured data into actionable insights to better inform operational decision-making.
- Intellectually curious you have an insatiable desire to understand how things work, why they work the way they do, & to consistently challenge the status quo.
- Detail-oriented you possess strong organizational skills & consistently demonstrate a methodical approach to all your work.
- Agile you thrive in fast-paced & dynamic environments & are comfortable working autonomously.
- A critical thinker you use logic to identify opportunities, evaluate alternatives, & synthesize & present critical information to solve complex problems.
- An excellent communicator able to communicate at all levels with clarity, poise, maturity & precision both written & verbal.
- Dedicated to providing the best possible experience for the HelloFresh customer.te
- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave of 16 weeks & PTO policy
- $0 monthly premium & other flexible health plans
- 75% discount on your subscription to HelloFresh (as well as other product initiatives)
- Snacks, cold brew on tap & monthly catered lunches
- Company sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company
Our team is diverse, high-performing & international, helping us to create a truly inspiring work environment in which you will thrive!
It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.