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Squarespace // creative tools for designing websites
 
Product, Full Time    New York City    Posted: Thursday, February 18, 2021
 
   
 
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JOB DETAILS
 

The Product team at Squarespace is looking for a senior product leader to lead the Squarespace Scheduling & Acuity Scheduling businesses.

The Scheduling team (also known as Acuity Scheduling) allows users to schedule appointments directly on their website in a seamless way, taking away the administrative burden of their business so users can focus on what they love. As the Director of the Scheduling team, you will lead the teams who own both the standalone acquisition funnel & website-attach products that covers all parts of the product journey. You will oversee product strategy, goal setting, product reviews, career development, team culture, & group operations to ensure we build engaged teams that ship great products.

This is a unique position inside of Squarespace that oversees the full funnel & all key metrics for a line of business. As Director of Scheduling you will work with all part of the business & customer lifecycle like Marketing & Customer Operations.

You enjoy supporting PMs whose teams solve complex, technical, & interdependent problems that directly affect user's businesses & turn them into easy-to-use (or invisible) features. You will report to Gavin Zuchlinski, the VP of Product for the Platform team, who is the founder of Acuity Scheduling. He is excited to pass the baton to someone who will bring fresh ideas to the Scheduling product.

At this time, all Squarespace employees are working remotely until June 2021. We are closely monitoring the status of COVID-19 to determine if & when it is safe to return to our offices.

RESPONSIBILITIES

  • Reinforce a shared vision for the Scheduling team, & establish a medium & long-term strategy for your teams that creates prioritization
  • Work with Marketing on new user acquisition & growth efforts & helping to execute on a dedicated marketing budget
  • Lead & mentor a team of product managers & senior product managers in driving customer value through hypothesis-driven development processes.
  • Lead the hiring & development of product managers on your teams
  • Work with Engineering & Design functional leads to create impact across the team, ensure appropriate staffing & team make-up to achieve your goals, ensure teams are making good progress against goals, & step in to help resolve blockers or challenges to delivery of outcomes
  • Partner with user research & product analytics to uncover insights & opportunities that shape strategy & prioritization
  • Lead the definition & strategy of cross-team projects.
  • Work with team members within the department & throughout the organization, promoting understanding on strategy & managing cross-team requirements
  • Help shape processes & standards for product management at Squarespace

QUALIFICATIONS

  • 8+ years of experience in product management
  • 2+ years of experience leading diverse teams of product managers in collaborative environments
  • Experience applying hypothesis-driven development processes & driving user growth & engagement through experimentation, iteration, & learning
  • Keen product sense & UX design experience, with a deep empathy for customers
  • Technical understanding

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design & sophisticated engineering, we empower millions of people from individuals & local artists to entrepreneurs shaping the world's most iconic businesses to share their stories with the world. Squarespace's team of more than 1200 is headquartered in downtown New York City, with offices in Dublin & Portland. For more information, visit www.squarespace.com/about.

Benefits & perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch & snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives & experiences with the world. Not only do we embrace & celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

 
 
 
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