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PagerDuty // digital ops management
Product, Full Time    Toronto    Posted: Friday, June 21, 2019
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At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.  

Why We Need You

PagerDuty is used by over 11,000 customers for digital operations, & all of them want to improve how they handle critical incidents. Ranging from more effective team mobilization to organization-wide communications, PagerDuty is dedicated to making it easy for our customers to adopt incident response best practices.

As our Product Manager for Incident Response, you will take responsibility for our Modern Incident Response suite of capabilities: ensuring customers can adopt & be successful with their incident response process; researching with customers to understand opportunities for providing more value; & working directly with engineering engineering to build, ship, & iterate on product capabilities.
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