About the Role

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food & recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world & beyond our wildest dreams. Now, we are a global food solutions group & the world's leading meal kit company, active in 16 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes & fresh ingredients have blossomed into a community of customers looking for delicious, healthy & sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, & YouFoodz.

We are seeking a highly skilled & versatile Senior Manager, Operational Excellence to join our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. You will lead the Operational Excellence team for Factor Canada focusing on the development & implementation of a standard operating model as we scale our manufacturing operations nationally.  Reporting to the Associate Director, Special Operations you will work across all functions & teams within our business such as supply chain, production, culinary, quality, ops tech, etc. You will lead several projects at the same time, support core operations as needed, & proactively propose new projects & opportunities.

What you will be doing:

• Drive end-to-end value stream mapping, engage with the workforce, & collaborate with functional leaders to define a Continuous Improvement Program; own the management, prioritization & delivery of continuous improvement initiatives focusing on improving Safety, Quality, Productivity, On-time Delivery, & Team member engagement; Scope includes all site-operations functions: Cooking, Plating, Fulfillment, & Warehouse
• Lead the Factor Canada Operational Excellence team, focusing on the development & implementation of standard processes, tools & equipment; Continuous Improvement program management - leveraging DMAIC & change management best practices; & Operational knowledge management, training, & development
• Partner with the Global Stakeholders to define business & use cases for material management & production tools, systems, equipment and/or automation enhancements (collectively defined as CAPEX); Collaborate with Global Product Stakeholders & Local Stakeholders on the development, implementation & sustainment of CAPEX initiatives in Factor Canada production sites
• Create & maintain an engaging, collaborative, performance-focused work environment; promote a learning culture by facilitating knowledge sharing & training sessions & developing continuous improvement capability across the organization
• Develop & deliver communication & change management plans to internal & external stakeholders to identify & remove project implementation risks & roadblocks & effectively implement & sustain operational changes.
• All other duties, as assigned

At a minimum, you have: 

• 5+ years of project management experience in a Manufacturing and/or Supply Chain experience, targeted towards Continuous Improvement implementation
• preferably with a Bachelors and/or Masters degree in Engineering, Business or a related field
• Strong understanding of OHS & Food Safety & its application in a warehouse & food manufacturing environment
• An authentic leader, whos able to build strong relationships, clearly communicate & motivate, & drive accountability at all levels
• An effective collaborator, who empowers & enables others to share ideas, raises awareness, gets buy-in, & delivers fast & well-rounded solutions to complex problems
• A strong analytical problem solver that identifies & simplifies complex issues & drives rapid, focused, & data-driven solutions
• Energy, enthusiasm, & a can-do attitude. Used to working in a high pressure, fast-paced, & constantly changing environment
• Drive & self-motivation. We seek a leader who competes to win & have the burning desire to make a meaningful difference in our business & the lives of our employees
• Strong understanding of manufacturing & warehouse systems & controls
• Professional certifications and/or licenses with Lean Six Sigma preferred
• Willingness to travel up to 10% of the time

What youll get in return:

• Competitive salary & health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn & grow
• Work with a hard-working & supportive team

Working Conditions:

Its no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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