Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, & Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.
The Role & Team
A phenomenal opportunity exists within Medallia's People & Culture team as we are looking for a Senior Manager to lead our People Operations function. You will be tasked with the tactical design & management of our People processes globally that will effectively scale with Medallia's rapidly expanding business. This position requires strong business partnering skills, operational metric reporting, planning & execution skills, & a high degree of business acumen.
This role can be based in the New York Metro area or remote & will report directly to the Vice President of People Operations & Technology.