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The Clinical Support - LPN is responsible for providing patient support & communication & facilitating an exceptional patient experience to build & reinforce satisfaction, trust & drive organizational loyalty. Accountable for welcoming & preparing the patient for their appointment, the Clinical Support Staff informs patients of relevant & required information for their visit, & provides clear communication around the services they are scheduled to receive.

How you can make a difference:

  • Prepares & administers medications as directed by the Physician; performs basic laboratory tests, EKGs as ordered or indicated & suture removal & dressing changes
  • Performs medical histories, provides instruction to the patient regarding medications & diet, & authorizes prescription refills as directed
  • Prepares patients for examination using Village Medical Rooming Guidelines
  • Performs phlebotomy as ordered
  • Greets patients & answers phones
  • Prepares, cleans & maintains exam & treatment rooms, as well as supplies & equipment
  • Monitor controls of CLIA waived tests

Skills for success:

  • Self-motivated: energetic, self-starter; can work autonomously with limited direction
  • Results oriented: bias for action; demonstrated track record of achievement; drive for attainment of superior outcomes
  • Flexible: ably navigates within ambiguity; solution-oriented
  • Communication: conveys thoughts & expresses ideas effectively both verbally & in writing; strong presentation skills
  • Collaboration: orientation to team-based work product & results
  • Service: Actively supports others, demonstrates an optimistic, can-do approach to issue resolution
  • Humility: low ego; engenders trust; respectful

Experience to drive change:

  • Licensed Practical Nurse license required
  • Must have current BLS certification for healthcare providers through American Heart Association or Red Cross
  • Must have High School Diploma
  • Experience in primary care, family practice, internal medicine, urgent care or ER preferred

Our unique Village Medical culture how inclusion & diversity make the difference

At Village Medical, we see diversity & inclusion as a source of strength in transforming healthcare.We believe building trust & innovation are best achieved through diverse perspectives. To us, acceptance & respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system.Individuals seeking employment at Village Medical are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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