Weve spent the last 6 years building the financial markets largest, most trusted communication network. Over 500 market participants across the buy-side, sell-side, securities servicing, & beyond. Over half a million users from trading desks to operations & custody teams interacting securely & in real-time on Symphony.
But that was only chapter one. Were now using our technology foundation to accelerate far beyond secure collaboration to become the standard connective layer that enables more efficient & automated workflows across the industry to bring the future to financial markets.
The opportunity & our ambition are huge. But we need passionate, dedicated individuals to get there. At Symphony we work hard & fast. Our unique blend of technology & financial services makes it an environment you won't get elsewhere.
Symphony is looking for a Software Application Support Engineer. This is a frontline role at Symphony & the successful candidate will work closely with customers troubleshooting software issues & helping to bring them to a quick resolution. In addition, the successful candidate will work closely with both the Solutions Engineering & Technical account teams to ensure the successful on-boarding of Symphony users with a persistent focus on customer satisfaction. Symphony operates a follow the sun 24x7x365 support model & as such, you will be required to cover weekend shifts on rotation. Candidates must have strong Customer Service skills & a technical background.
Benefits & Perks:
- Regional specific competitive benefits
- Build your own Benefits (BYOB) perk
- Fully stocked kitchen & catered or reimbursed lunches
- Many other fun & exciting benefits & activities!
- Competitive salary
- Bonus Plan
- Benefits & Perks vary based on location.
We are an equal opportunity employer & value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, & to receive other benefits & privileges of employment. Please contact us to request accommodation.