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The Gig

The Tock Finance Team is looking for a Financial Operations Specialist to add to our growing Finance department. You'll be part of a dynamic group, working alongside some of the worlds best Chefs, accomplished entrepreneurs, & world-famous restaurant owners. The ideal candidate is interested in working in a fast-paced environment & is excited about the restaurant and hospitality industry.

You will report directly to the Director of Finance & will be a hybrid role based in Chicago.

Youll Get To 

  • Support the Finance teams customer operations functions which includes customer contracts, payments, & refund inquiries
  • Be the initial point of contact for Tock customers financial questions. Help troubleshoot their concerns & implement corrective actions.
  • Assist the Tock Finance teams internal functions such as, but not limited to, accounts payable, accounting, FP&A & others
  • Collaborate cross-functionally to support the Engineering, Account Management, Sales, HR, Hospitality, Marketing, Design & Business Development departments.

Who Were Looking For 

  • 1+ years of professional experience in accounting, finance, or another related business field
  • Excellent written & verbal communication skills 
  • Strong work ethic & high level of professionalism 
  • Experience with customer service or in the hospitality industry
  • A candidate who is detail oriented & shows attention to detail
  • Above average Microsoft Excel skills - Excel test will be given as part of application process 
  • Professionalism & confidentiality of sensitive information including revenue, payroll, business development plans & other financial matters 
  • Experience with accounting software (Netsuite preferred)

Benefits & Perks

  • Health insurance with 100% premium covered for you & your dependent children
  • Flexible vacation & paid time off
  • Equity plan for all employees
  • 401k with employer match
  • Paid parental leave
  • Fertility & adoption benefits
  • Education reimbursement
  • Commuter benefit in the form of pretax (US)
  • Employee Assistance Program
  • Charitable donation match

Tocks Growth

  • Awarded Fast Company's "Most Innovative Companies" in 2021
  • Awarded Built In's "Best Places to Work" in 2020, 2021, & 2022
  • Awarded Americas Hottest Brands of 2020 by AdAge 
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed over $1 billion in prepaid reservations
  • Named one of 2019's 50 Startups to Watch
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, & more

About Tock

Tock is the all-in-one system for reservations, takeout, delivery, & events. We are changing the way restaurants, wineries, & culinary event organizers run their business & how guests explore, discover, & book at these places all around the globe.

About Squarespace

Squarespace is a leading all-in-one website building & ecommerce platform that enables millions to build a brand & transact with their customers in an impactful & beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects & businesses through websites, domains, ecommerce, marketing tools, & scheduling, along with tools for managing a social media presence with Unfold & hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries & territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California & Chicago, Illinois. For more information, visit

Our Commitment 

Not only do we embrace & celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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