Events  Deals  Jobs 
    Sign in  
Twilio // platform for building messaging applications
Marketing, Full Time    Remote - US    Posted: Tuesday, August 18, 2020
Apply To Job

Because you belong at Twilio

The Who, What, Where & Why

Twilio is looking for a Head of Global Communications Regulatory Affairs to grow & oversee our worldwide telecommunications regulatory affairs function. You will vigorously advocate for outcomes for the benefit of Twilio & its customers, partially in markets outside of the United States. 


Twilio is looking for an experienced attorney who lives the Twilo Magic & has a demonstrated track record providing global legal support in communications & carrier regulations. They also have:

  • Provided proactive strategic advice as a subject matter expert in telecommunications & carrier regulatory requirements & policy priorities  
  • Developed & implemented unique strategies to address changes & trends in the telecommunications regulatory environment & carrier ecosystem
  • Served as an internal thought leader on legislative & regulatory matters & strategic decision making related to communications & carrier regulations
  • Identified & surfaced regulatory risks
  • Developed strategy for policy, advocacy & policy-related programming in close collaboration with executive leadership across the company 
  • Provided counsel on regulatory compliance


A successful day would include identifying a potential issue with a forthcoming regulation or carrier dynamics, & effectively mitigating the effect on our business. You deftly represent Twilios interests & advocate with carriers & regulatory agencies daily while living the Twilio Magic values:

  • NO SHENANIGANS: Design public affairs & press strategies in cooperation with Twilios Public Relations team to promote visibility of policy & advocacy efforts
  • BE AN OWNER: Advise executive leadership on global regulatory carrier requirements, compliance standards & policy priorities
  • DRAW THE OWL: You are able to develop & implement unique strategies to address changes & trends in the regulatory environment & carrier ecosystem, including identifying & surfacing regulatory risks, providing counsel on regulatory compliance, & protecting Twilios access to the global telecommunications networks.  
  • EMPOWER OTHERS: Manage a global team of regulatory & policy professionals
  • RUTHLESSLY PRIORITIZE: Protect Twilios access to the global telecommunications networks  
  • WEAR THE CUSTOMERS SHOES: Partner closely with the Super Network team to identify, analyze & address regulatory issues related to the geographic expansion of Twilios business, build relationships with a wide range of stakeholders, both internal & external.


The carrier ecosystem & regulatory environment are critical to Twilios operations & ultimate success.  In this role you will partner closely with the Super Network & Product teams to ensure Twilios compliance with applicable regulations around the world.  You will also direct policy & advocacy efforts with US & non-US regulators & legislators, partnering closely with the PR team to increase Twilios voice & impact in shaping legislation & changing the carrier ecosystem.

As part of Twilios Legal team, you will add a critical expertise essential to improving Twilios operations & product offerings, in addition to enhancing & expanding our government relations efforts & impact on telco regulations around the globe.    

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, & innovation & we want you & your ideas to thrive at Twilio.


We employ diverse talent from all over the world & we believe great work can be done anywhere. Around the world, Twilio offers benefits & perks to support the physical, financial, & emotional well being of you & your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience,  understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture that empowers everyone to do their best work & be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video & email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

Apply To Job
© 2020 GarysGuide      About    Feedback    Press    Terms