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CLEAR // biometric identity platform
New York City, United States    Posted: Tuesday, September 14, 2021
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CLEAR helps create safer, easier experiences everywhere you go. We believe you are you & by using your biometrics your eyes, face, & fingerprints we keep you moving. Imagine a world where you can do virtually everything you need to breeze through the airport, buy a beer at the game, check-in at the doctors office, access your office building, & more without ever pulling out your wallet. CLEAR is currently available in 50+ airports, venues & more. Now with Health Pass, CLEAR securely connects a persons digital identity to multiple layers of COVID-related insights to help reduce public health risk & restore peace of mind.

Were defining & leading an entirely new industry, obsessing over our customers, & investing in great people to lead the way. Recently named on CNBCs Disruptor 50 List for the third year in a row & winner of the SXSW Interactive Innovation Award, CLEAR is providing frictionless experiences & technology for our partners & 7+ million members.

CLEAR is seeking an experienced, performance driven Web Optimization Manager to lead our Conversion Rate Optimization (CRO) program & act as the business stakeholder for all web needs & requests throughout the organization. This is a highly cross-functional position that requires someone skilled at critical thinking, data analysis, & executing to hit aggressive marketing objectives & growing business needs. 

The ideal candidate will have strong analytical & technical expertise. This individual must excel in a fast-paced, entrepreneurial environment, & have a proven track of developing data based insights & recommendations to increase conversion rates across consumer facing websites, while simultaneously improving the user experience. 

What You Will Do:

  • Lead conversion rate optimization for CLEARs consumer-facing websites & landing pages. Help concept, build, implement & manage a robust pipeline of optimization tests in partnership with internal teams, continuously improving conversion metrics & driving new customer acquisition. You will be responsible for ensuring that we are driving growth while delivering the best experience for our customers.
  • Partner with Growth Marketing, Business Development, Analytics, & Growth Business team, acting as an intake manager for various & growing business needs.
  • Work directly with engineering & product managers to plan, groom, & sprint marketing items in the larger roadmap, understanding & dictating business priorities.
  • Ensure timely, high quality execution of the roadmap, with a rapid test & learn mindset to help you refine your approach over time. Rapidly implement winners, & optimize the test & learn plan based on past results. Define events for success of both marketing plans & new business needs on the web to ensure connectivity & easily accessible data analysis based on various objectives.
  • Actively monitor & report on the performance across the CRO program. Socialize results via scorecards & executive reports. Continually optimize based on results while ensuring brand standards are applied & maintained across all properties.

Who You Are:

  • 4+ years of web management & CRO experience
  • Expertise in CMS & Project Management programs
  • Technical expertise on backend systems
  • User testing experience preferred
  • SEO experience preferred
  • Strong partner management skills - maintaining both internal & external relationships
  • A sense of accountability, ability to inform stakeholders at the right level, & drive work forward with a sense of urgency
  • Extreme attention to detail & a curious mind
  • Strong communication skills- you are not afraid to speak up
  • A demonstrated sense of pride in your work
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