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BlaBlaCar is marketplace connecting drivers w/ empty seats to passengers looking for a ride.
   Posted: Monday, February 04, 2019
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  Company Description

BlaBlaCar is the world's leading long-distance carpooling platform - a global, trusted community of 70 million drivers & passengers in 22 countries.

The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together & share the cost. With the recent integration of a coach network & a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility.

Affordable, convenient & user-friendly, wherever there's a road, there's a BlaBlaCar.

Job Description

BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.

As local Operations Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit & motivation to join the entrepreneurial adventure.

Your mission is to manage & coordinate bus operations focused on the german market. In this role you will grow your skills in operations excellence, crisis management, communication & team management. You will manage external stakeholders, especially local authorities & you will be able to handle complex situations on the ground. You will report to the head of bus operations & supply & have close interactions with our local team (Business development manager - Bus partners … ) & central team.

As such, the role requires a strong commitment, humility, organisation & inter-personal skills.

What you will directly contribute to

  • Management & coordination of bus operations : managing bus stops, quality & security process, presence in hubs.

  • Work closely with our bus partners to ensure a high-level travel experience

  • Be the point of contact for our bus partners regarding the operational business

  • Support them in all relevant matters, & train the drivers in conduct, communication & our brand image

  • Manage a team of bus operation specialists

  • Ensure & optimize the quality standards of the operations at our bus stations & of our lines operations

  • Ability to manage complexity on the ground

  • Ability to manage relationships with external stakeholders, especially local authorities

  • Support bus partners' sourcing efforts


What you will need to be successful

  • 5+ years of experience, ideally in transport industry

  • Robust, ability to deal with complex situations on the ground

  • Be humble, structured, organized, rational & a relentless doer

  • Strong communication & interpersonal skills

  • Operational agility & solution-driven mindset

  • Fluent in German, good level of English

  • Owner of a driver's licence & willingness to travel

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!

  • Location: Berlin

  • Contract: Permanent contract & Fixed-term contract

  • Compensation: Competitive package based on experience

What we offer all of our employees

  • A start-up spirit that fosters agility, teamwork & impact

  • Challenging career opportunities in a high-growth & fast-paced environment

  • An inspiring working environment including state-of-the-art office spaces

  • Free carpooling to live our value Be The Member”

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Possibility to do a BlaBlaSwap once a year & go work from another BlaBlaOffice abroad

  • Bi-Weekly BlaBlaTalks when we learn from each other

  • Weekly Tech Demos

What is next

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) & answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team & that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application & profile fit our requirements, we will invite you for a series of interviews.

BlaBlaCar is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.

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