Company Description Job Description
BlaBlaCar is the world's leading long-distance carpooling platform - a global, trusted community of 70 million drivers & passengers in 22 countries.
The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together & share the cost. With the recent integration of a coach network & a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility.
Affordable, convenient & user-friendly, wherever there's a road, there's a BlaBlaCar.
BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.
As local Operations Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit & motivation to join the entrepreneurial adventure.
Your mission is to manage & coordinate bus operations focused on the german market. In this role you will grow your skills in operations excellence, crisis management, communication & team management. You will manage external stakeholders, especially local authorities & you will be able to handle complex situations on the ground. You will report to the head of bus operations & supply & have close interactions with our local team (Business development manager - Bus partners … ) & central team.
As such, the role requires a strong commitment, humility, organisation & inter-personal skills.
What you will directly contribute to
Management & coordination of bus operations : managing bus stops, quality & security process, presence in hubs.
Work closely with our bus partners to ensure a high-level travel experience
Be the point of contact for our bus partners regarding the operational business
Support them in all relevant matters, & train the drivers in conduct, communication & our brand image
Manage a team of bus operation specialists
Ensure & optimize the quality standards of the operations at our bus stations & of our lines operations
Ability to manage complexity on the ground
Ability to manage relationships with external stakeholders, especially local authorities
Support bus partners' sourcing efforts
What you will need to be successful
5+ years of experience, ideally in transport industry
Robust, ability to deal with complex situations on the ground
Be humble, structured, organized, rational & a relentless doer
Strong communication & interpersonal skills
Operational agility & solution-driven mindset
Fluent in German, good level of English
Owner of a driver's licence & willingness to travel
A few practical details about the role
Start: As soon as you are ready!
Contract: Permanent contract & Fixed-term contract
Compensation: Competitive package based on experience
What we offer all of our employees
A start-up spirit that fosters agility, teamwork & impact
Challenging career opportunities in a high-growth & fast-paced environment
An inspiring working environment including state-of-the-art office spaces
Free carpooling to live our value Be The Member”
Annual BlaBlaBreak which takes us all for an unforgettable weekend
Possibility to do a BlaBlaSwap once a year & go work from another BlaBlaOffice abroad
Bi-Weekly BlaBlaTalks when we learn from each other
Weekly Tech Demos
What is next
If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) & answer our questions in English.
Kindly note that only complete applications will be reviewed by our hiring team & that all your information will be kept confidential.
You can expect us to review your application within the following 3 weeks. If your application & profile fit our requirements, we will invite you for a series of interviews.
BlaBlaCar is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.