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Litify on mission to transform legal industry thru use of trusted, intelligent, user friendly software.
 
Sales, Full Time    Brooklyn, NY    Posted: Thursday, March 07, 2019
 
   
 
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JOB DETAILS
 

Litify is built on the best-in-class Salesforce Platform & were seeking to bring a Salesforce Technical Account Manager (TAM) Lead to be an integral part of our growing Customer Success organization to service the greater Houston & Dallas area.

This individual will be primarily engaging in program managing the implementation & configuration of the Litify platform (Salesforce) in order to migrate our clients,set them up for success on Litify, & ensure a timely & smooth go-live ontheir projects.

You will be:

  • Owning the program management of implementation cycles of clients
  • Attending & participating in regular calls & interaction with ourclients (law firms) directly

We require:

  • Experience with the Salesforce platform
  • Expertise in setting up users, profiles & roles in the Salesforce platform
  • Experience conducting data migration from CSV or other systems to the Salesforce platform, using various tools such as the Apex Data Loader
  • Experience configuring reports & dashboards in the Salesforce platform
  • Experience with Click Development in the Salesforce platform, including but not limited to custom fields, page layouts, process builder workflows
  • Experience installing & Click Configuration of certain Appexchange applications
  • Ability to work as part of a multi-faceted team to solve client-related inquiries & problems
  • Start-up qualities: self-starter, autonomous, driven, motivated, & hungry
  • Understanding of the Salesforce product & command of Cloud-based systems a plus

Nice to have:

  • Exposure to the legal industry & technology in law firms a plus
  • A bachelors degree from an accredited university is a plus
  • Salesforce certifications such as ADM-201 or DEV-401 a plus
 
 
 
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