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Hi, we're Oscar. We're hiring a Project Lead, Learning & Training to join our Decentralized Learning team.
Oscar is the first health insurance company built around a full stack technology platform & a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
About the role
You will oversee learning initiatives to implement repeatable & scalable tools & techniques & independently represent the team within the broader organization.
You will report to the Associate Operations Manager, Decentralized Learning.
Work Location:
This is a remote role. You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote
Pay Transparency:
The base pay for this role in the states of California, Connecticut, New Jersey, New York, & Washington is: $72,800 - $95,550 per year. The base pay for this role in all other locations is: $65,520 - $85,995 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program & annual performance bonuses.
Responsibilities
- Establish & sustain working relationships with Operations Managers, team leads, & frontline colleagues, influence & follow-up with business leaders to ensure action plans align with continuous improvement goals, & participate in collaboration with peers & cross-functional stakeholders.
- Implement tools & processes supporting the success of outcomes
- Evaluate daily production outcomes using continuous improvement methodologies & help build learning-based remediation plans when outcomes are not aligned to expectations
- Serve as a central communicator, promoting vision & strategy, providing feedback, raising awareness, & driving a continuous improvement mindset across the organization while demonstrating behavioral change & fostering a culture aligned with Oscar's core values.
- Participate in continuous improvement activities that drive or influence the improvement & development of a high performing production team through targeted learning programs
- Compliance with all applicable laws & regulations
- Other duties as assigned
Qualifications
- 2+ years of experience in delivering projects / programs in a Learning environment
- 1+ years of leadership accountability/experience encompassing direct reports or project teams
- 2+ years of experience using data & metrics to drive insights & improvements
- 2+ years experience with remote teams & within multiple disciplines
Bonus Points
- Bachelors degree or coursework in business, economics, or related fields
- Operational improvement/Lean Six Sigma certification - Green or advanced belt certification
- PMP Certification or Project Management Certification
- Project management software experience
- Experience working in a regulated industry
- Experience working with BPOs
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, & experience. Full-time employees are eligible for benefits including: medical, dental, & vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life & disability insurance, & paid wellness time & reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, & disclosure of applicants personal information as well as applicants rights over their personal information, please see our Notice to Job Applicants.
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