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General Assembly transforms thinkers into creators thru education & opptys in tech, business & design.
Product, Full Time    New York City    Posted: Wednesday, January 09, 2019
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Who we are

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in todays most in-demand skills. As featured in The Economist, Wired, & The New York Times, GA offers training in web development, data, design, business, & more, both online & at campuses around the world. Our global professional community boasts 40,000 full- & part-time alumni & counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent & spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloittes Technology Fast 500, & Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

The Role

The Director, Platform will own & be accountable for all experiences of our learning platform across the General Assembly software ecosystem, articulating problems through qualitative & quantitative analysis & building out cases based on customer & business needs that support defined outcomes.

In this role, you will be:

  • Developing business cases for initiatives to make major prioritization decisions in service of the overall Product vision
  • Partnering with key stakeholders & PM counterparts to plan for new platform systems that serve broader organizational needs, prioritizing rebuilds of high-value functionality, & developing a product roadmap accordingly
  • Lead & inspire a team of engineers, designers & a product manager to focus on the highest value & impact items
  • Managing a dual track discovery & delivery backlog
    • Translating ambiguous problem statements into clear discovery roadmaps, testing & iterating into validation of a hypothesis
    • Managing the delivery of validated discovery initiatives

Skills & Qualifications

GA is built on a mission to empower a global community of learners to pursue the work they love. We are looking for a Product Manager to help drive the vision & roadmap for our API & Integrations functions across our software products. This team is critical to empowering the business with relevant, actionable data for making common software/infrastructure investments to make all teams move faster & be happier.

The ideal candidate will have:

  • 8+ years of relevant experience in a product management role
  • A passion for technology & building common software solutions that enable a portfolio of products & teams to build more faster
  • Excellent communication skills, partner relationship skills & team leadership skills
  • An ability to internalize multiple user needs & recognize the overlaps to help inform thoughtful product decisions based on data
  • Ability to prioritize across competing priorities, translate requirements into solutions to create value for the greatest number of users
  • Strong competency in requisite product/project management tools
  • Experience with being an advocate for our users & synthesizing feedback into priorities

Its an added bonus if you have:

  • Experience working in education technology, teaching, blended learning or related is a plus
  • Experience with platform / services products

What its like to work on our team

  • We balance work & fun - the product team works hard all day to make the best possible products we can, but we also hang out for happy hours, karaoke, team lunches, etc.
  • We also bring together the whole remote team several times a year, to build team relationships, talk about all the work were doing, & go to town on 24 hour hackathons
  • Were open & honest with each other - we have a culture of trust, continual improvement, & mutual support
  • Were always learning, always teaching & we know how to apologize for & learn from our mistakes


  • Partner relationship
  • Product Management
  • Digital
  • People Management
  • Education, Assessment, Instruction
  • Data Informed Optimization
  • User Research & Testing
  • Planning & Strategy
  • Organizational Knowledge
  • Tactical | Strategic Ratio
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