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DigitalOcean // cloud infrastructure management
Remote: U.S. & Canada or Office Locations: Cambridge, MA; New York City    Posted: Thursday, June 17, 2021
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Do you ever wonder what happens inside the cloud?

Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust & passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging & interesting technology projects around, on a scale unmatched by most.

We want project managers who are passionate about driving project execution with simplicity, agility, & strong cross-functional partnership to achieve business outcomes.

As the Senior Program Manager on the Business Operations team, you will drive program delivery for a varied set of programs that will be instrumental in scaling the business.  Initially, you will partner closely with the VP of Information Technology to deliver programs including CRM, HRIS, & Billing. This individual will be an experienced & exceptional cross-functional leader who loves driving change within an organization & thrives in a fast-paced environment. 

In this role, you will take ownership of the programs you are driving, focusing on collaborating to achieve outcomes.  You will partner with many functions within & outside the company so clear, consistent & concise communication are going to be table stakes for success. You will be a proactive collaborator at all times while driving consensus where needed & influencing decisions when teams are stuck.  

What Youll Be Doing: 

  • Drive project management for major IT & other business programs including planning, prioritizing, executing, & measuring project success
  • Effectively communicate to ensure program requirements, timelines, purposes, objectives & expectations are understood & supported by internal & external teams
  • Aid in resolving conflicts, demands, & priorities on assigned programs
  • Proactively manage changes in project scope. Work unplanned program issues to a best solution, including development of plans forward, escalation, & increased resources. Recognize risk & form mitigation plans as required
  • Communicate program status to senior leadership, including C-Suite, with easy-to-read progress reports, requirements documentation, & related presentations; including explaining technical topics to a non-technical audience 
  • Bring your prior experience to the table to help drive key transformation programs
  • Evangelize project management best practices across partner teams

What Well Expect From You: 

  • Proven track record for delivering cross-functional programs in a business setting on time & within budget in a fast-paced environment including assembly of project plans, leading the resolution of blocking issues, & with proper change management
  • Experience delivering major systems transformation programs including some of the following: HRIS, CRM, Billing
  • Experience working in both agile & waterfall-based environments & with the Atlassian suite (Jira & Confluence), PMP or Scrum Certification & Scaled Agile Framework experience preferred
  • The ability to distill ambiguous/complex initiatives into structured frameworks & concrete action plans
  • Excellent problem-solving skills with the ability to both make quick decisions individually & facilitate sessions where we debate, decide, & commit to a decision together as a group
  • A meticulously process & detail oriented mindset, yet able to lift out & prioritize with a focus on outcomes
  • Exceptional communication & interpersonal skills, ability to be personable yet persistent with authentic interpersonal interactions 
  • Ability to influence & work through others where direct reporting relationships do not exist
  • Orientation to look for areas of agreement & a down to earth approach through conflict management with an ability to hear unvoiced concerns
  • Self-starter - highly self-motivated & entrepreneurial, & celebrates every win

Why Youll Like Working for DigitalOcean:

  • We value development. You will work with some of the smartest & most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do & invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, & other internal programs. We also provide all employees with reimbursement for relevant conferences, training, & education.
  • We care about your physical, financial & mental well-being. We offer competitive health, dental, & vision benefits for employees & their dependents, a monthly gym reimbursement to support your physical health, & a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation & a 401k plan with up to a 4% employer match. 
  • We support our remote employee experience. While we have great office spaces in NYC & Cambridge, were very distributedwe use a number of communication tools to connect across the companyand all remote employees have the opportunity to visit our offices & meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needswhether remote or in office.
  • We value diversity & inclusivity. We are an equal opportunity employer & we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Department: Finance

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