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Vroom // online auto retailer
 
Product, Full Time    New York City    Posted: Saturday, May 01, 2021
 
   
 
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JOB DETAILS
 
Vroom is an innovative end-to-end ecommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying & selling process to consumers wherever they are & offers an extensive selection of vehicles, transparent pricing, competitive financing, & contact-free, at-home pick-up & delivery. We have experienced tremendous growth & have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, & there's no better time to join the team than right now.

We are seeking a Senior Product Manager, Sales Optimization to lead the enablement of Vroom's sales team to convert customers.  You will work on solving problems such as reducing agent time to complete tasks by streamlining UX & automating tasks, capturing & leveraging call insights, improving data quality & enabling automation to expedite sale processing, balancing cost with improved conversion, & leveraging expanding ecommerce capabilities to enhance sales agent toolkit.

The SPM will be responsible for understanding the sales operations space & applying a product management lens to improve agent experience while driving business objectives & having empathy for the Vroom customer. 

 
 
 
 
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