At Netflix, we are shaping the future of entertainment because we believe there is a better way to watch. Coupled with our passion for entertainment, the Consumer Insights team helps bring the consumer's voice into crucial decision-making.
The Social Consumer Insights team seeks to learn from consumers through social media & the public conversations & interactions they have about their favorite shows, movies, & brands.
Do you love entertainment? Passionate about online culture? Treat online research like investigative journalism? Maybe you run that super-niche meme forum? If so, keep reading!
We are looking for a senior researcher with deep experience in online editorial & publishing. This role will focus on partnering with our Brand & Editorial marketing teams, who seek to build affinity & engagement through a series of audience & genre editorial channels (e.g. Netflix Family, Strong Black Lead, Netflix Is A Joke, etc.).
In this role, you will be using social media conversation & audience analysis to translate findings into insights & formulating actionable recommendations for our editorial & brand strategies. The Brand & Editorial teams are global by design, & while this is a LA-based role, the remit of the role will also be global.