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Atlanta, GA | Retail Team | Reports to the Head of Global Retail Operations

Who is Allbirds?

At Allbirds, were on a mission to prove that comfort, good design & sustainability dont have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for life's everyday adventures. Our commitment to making better shoes in a better way is fueled by a fundamental belief that the shoe industry needs to focus less on flashy designs & synthetics in favor of more thoughtful, natural solutions.

Where do we need help?

Weve sold a million shoes, launched three groundbreaking materials, & changed how people think about comfort, design, & retail. Now were taking the Allbirds in-store experience across the country & are looking for seasoned & impactful retail leaders to execute on that mission.

Who are we looking for?

The Store Leaders core purpose is to drive store performance & deliver retail excellence, from achieving financial targets, to directing all aspects of store operations, to developing a phenomenal in-store flock that provides our customers with amazing in-store experiences.

What does the job entail?

Delivering & executing on four primary focus areas: Store Performance, People Management, Operational Excellence, & Customer Experience.

  • Performance
    • Measure & monitor retail KPIs such as sales & NPS targets, taking action to improve business performance when needed. 
    • Push yourself & the team to consistently meet & exceed business goals.
    • Be results oriented even when dealing with ambiguous or unfamiliar situations & challenges.
    • Foster effective relationships & partnerships within the local community to build strong engagement, outreach & marketing opportunities.

  • People
    • Conduct regular check ins & provide on-the-spot coaching & feedback 
    • Conduct quarterly reviews & create & manage development plans for each team member
    • Build succession plans
    • Facilitate internal promotions & mobility
    • Build a diverse team with a wide range of experiences, perspectives, & service styles to best serve a diverse customer base. 
    • Ensure that your team is providing customers with engaging & personalized try-on experiences.
    • Be the hiring manager on all in-store roles, responsible for recruiting, training, & onboarding new-hires.
    • Focus on developing & retaining talent
    • Champion an open door policy that promotes honesty & transparency amongst the team.
    • Cultivate an engaging & empowering store culture based on our values & mission. 
    • Explore thoughtful & creative ways to motivate the team, celebrate wins, & recognize contributions.
    • Effectively & efficiently resolve employee issues, escalating ER issues to your Area Leader & Talent Partner when needed.
    • Establish & reinforce effective communication routines within the store leadership team & ensure company communications are cascaded appropriately to all members of your flock.

  • Operations
    • opening & closing procedures
    • cash count & control 
    • acceptable inventory shrinkage as percentage of sales
    • loss prevention security measures
    • an efficient ordering system for all necessary store supplies
    • a safe & healthy work environment for employees & customers
    • store compliance with all State & Federal laws & regulations
    • Manage & be accountable for all store operations, including, but not limited to:
    • Hold team members accountable for fulfilling their role responsibilities, such as following SOPs & adhering to time & attendance & dress code policies. 

  • Customers
    • Ensure that your team is providing customers with engaging & personalized try-on experiences.

What might describe you.

  • Prior retail management experience required, ideally in fashion or footwear
  • Strong connection to Allbirds's mission, vision, & products
  • Curious, intentional, & low-ego, with an eye for simplifying complex situations & processes
  • Excellent communication & interpersonal skills
  • Experienced in inventory management, stock takes, inventory counts, & replenishment cycles
  • Experienced in shift scheduling & talent management
  • Tech-savvy & proficient in Microsoft Office / G-Suite
  • Able to work approximately 40 hours per week, including a minimum of one weekend day
  • Able to comfortably lift 30 lbs on a regular basis & stand for 95% of the work day

What can we offer?

  • Competitive salary + equity
  • Medical / Dental / Vision insurance
  • 401k employer match
  • Paid parental leave
  • Wellness Benefits
  • Employee Discount
  • Commuter Benefits
  • Student Loan Repayment Program

Please apply with your resume & cover letter. We're excited to hear from you.


Allbirds is an equal opportunity employer & makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

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