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Fuze // video conferencing & collaboration solns
Boston, MA    Posted: Tuesday, November 26, 2019
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We're on a mission to transform global workplace communication, & we need your help. How do you prefer to collaborate with your colleagues? By phone, video, instant message, or even text? Fuze is making it easy for businesses to embrace the modern, mobile workforce. We offer a single cloud-based platform that includes these technologies & more for simple, smart communication that works.

The Billing Analyst is a key member of the companys Accounting department. He/she will be responsible for a large variety of tasks to include; creating & editing customer invoices, delivering (either electronically or via mail) invoices to customers, & researching discrepancies on invoices. The analyst will be accountable for invoicing, tracking receivables & may be asked to participate in financial operations audits as needed. This role will provide opportunity to participate in special projects utilizing general accounting skills offering opportunity for professional growth.

What you'll do:

  • Create & deliver monthly invoices to customers for payment
  • Follow-up with customers regarding those payments
  • Perform research on reported discrepancies using multiple systems
  • Effectively manage a sharedqueue of billing tickets with the billing team
  • Prepare basic account reconciliations
  • Support the Finance team with audit validation requests
  • Perform a variety of data entry tasks
  • Identify challenges/issues & provide feedback to refine & improve processes on an ongoing basis
  • Maintain a high level of accuracy on assigned tasks
  • Collaborate & communicate with internal customers, peers & other departments (i.e. Sales, Customer Success, Support) to ensure organizational & customer commitments are met

What you must have:

  • Bachelors degree required (accounting a plus)
  • Excellent communication & customer service skills
  • Comfortable speaking directly with clients regarding past due invoices
  • Ability to work independently as well as in a team environment
  • Ability to adapt to manual processes
  • Solid problem-solving skills
  • Ability to positively & comfortably handle & prioritize multiple tasks in a fast-paced environment
  • Ability to handle confidential financial information appropriately
  • Strong written & verbal communication skills
  • Strong organizational & customer service skills

Technical Skills:

  • Proficiency in Microsoft Office (Excel, Word), Google Docs, & Adobe PDF
  • NetSuite experience a plus
  • Salesforce experience a plus
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