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Casper // sleep startup focused on mattress
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Looking for a job to get you out of bed?

Casper ( believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, & furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns & operates Sleep Shops across North America & its products are available at a growing list of retailers.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

  • Provide exceptional service to every person that walks through our doors
  • Follow up with customers through clienteling & e-mail correspondence
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information & inviting individuals to trial our products
  • Maintain the highest level of product knowledge & expertise
  • Maintain the visual integrity of the space
  • Create & process in-store sales
  • Process & receive inventory replenishments
  • Assist with setting up & executing community programs & events
  • Record & relay recurring customer feedback & insights to internal teams such as tech, marketing, design, & product in order to constantly improve the customer experience

Our dream candidate is...

  • Excellent communicator with a passion for people
  • Strong written & oral communication skills
  • Effective & expedient problem-solver with a meticulous attention to detail
  • Passion for Casper's core mission & values
  • Positive attitude & feels there is no task too small
  • Self-starter; entrepreneurial disposition
  • Eager to be at the frontline of a fast-paced & growing brand
  • Must understand & appreciate experiential retail
  • Ability to lift 50 lbs. & be on your feet all day
  • Mac & Google suite proficiency is a plus

The syrup on your waffles

  • Employee Discount to use on whatever you like! (with a few exceptions)
  • Salary to pay your bills & a potential bonus for some splurging
  • Gifted Bedding after tenure milestones
  • Paid Sick Time
  • Incentivized Referral Program
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