Looking for a job to get you out of bed?

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, & furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns & operates Sleep Shops across North America & its products are available at a growing list of retailers.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

• Provide exceptional service to every person that walks through our doors
• Follow up with customers through clienteling & e-mail correspondence
• Help Casper maintain a healthy sales pipeline by collecting guest contact information & inviting individuals to trial our products
• Maintain the highest level of product knowledge & expertise
• Maintain the visual integrity of the space
• Create & process in-store sales
• Process & receive inventory replenishments
• Assist with setting up & executing community programs & events
• Record & relay recurring customer feedback & insights to internal teams such as tech, marketing, design, & product in order to constantly improve the customer experience

Our dream candidate is...

• Excellent communicator with a passion for people
• Strong written & oral communication skills
• Effective & expedient problem-solver with a meticulous attention to detail
• Passion for Casper's core mission & values
• Positive attitude & feels there is no task too small
• Self-starter; entrepreneurial disposition
• Eager to be at the frontline of a fast-paced & growing brand
• Must understand & appreciate experiential retail
• Ability to lift 50 lbs. & be on your feet all day
• Mac & Google suite proficiency is a plus

The syrup on your waffles

• Employee Discount to use on whatever you like! (with a few exceptions)
• Salary to pay your bills & a potential bonus for some splurging
• Gifted Bedding after tenure milestones
• Paid Sick Time
• Incentivized Referral Program