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Alto // digital pharmacy
Sales, Full Time    San Francisco, CA, United States    Posted: Saturday, January 04, 2020
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JOB DETAILS is the core platform used by Altos Partnerships & Provider Success teams. The Administrator will work closely with Sales & Provider Success leaders to craft, deploy & optimize new business processes; maximize efficiency within complex, fast paced workflows; & ensure data integrity within the SFDC ecosystem for clean reporting & analytics. The ideal candidate has experience developing a custom SFDC solution that spans Sales, Service, & Marketing Cloud.

Attributes & Skills

  • Excellent project management skills & a positive attitude
  • Solution oriented with a willingness to work with members at all levels of the organization
  • Demonstrated ability to meet deadlines, handle & prioritize simultaneous requests, & manage laterally & upwards
  • Creative & analytical thinker with strong problem-solving skills
  • Must demonstrate ability to communicate effectively at all levels of the organization
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, & distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on & all upstream & downstream applications, systems & processes

Key Duties & Responsibilities:

  • Serve as primary system administrator for in a high growth company where planned user growth is >200% annually
  • Act as a primary resource to develop & manage technical workflows for Sales & Success organizations
  • Offer solutions at all levels of the organization when approached with unique or new challenges
  • Handle all basic & advanced administrative functions including user account maintenance, reports & dashboards, workflow automations, & flow development
  • Complete regular internal system audits & ensure security practices are met at all times
  • Maintain data feeds & integrations with third party apps
  • Manage evaluation, scope & completion of new development requests.
  • Assist in training of new users & grow the skill set across the organization
  • Effectively act as the liaison between users, vendors, & application development teams
  • Work independently with members of the user community to define & document development requirements

Experience Required:

  • Minimum two years of experience as a Administrator for Sales & Service Clouds
  • Salesforce Certified Advanced Administrator (211) required
  • Salesforce Platform Developer I or Platform Developer II Certified preferred
  • Salesforce Certified Platform App Builder preferred
  • Proven ability to design & implement new processes & facilitate user adoption
  • Proven ability to create, customize, & manage reports & dashboards
  • Experience developing Apex Triggers & automating workflows
  • Previous experience working in a SCRUM or agile environment preferred
  • Experience working with consultant groups for large scale development projects to manage scope, timeline, & budget preferred.
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