Company Description|Job Description
PubMatic is a publisher-focused sell-side platform for an open digital media future. We exist to help our clients succeed. We work tirelessly to optimize your performance while our SSP enables you to make smart, strategic decisions.Featuring leading omni-channel revenue automation technology for publishers & enterprise-grade programmatic tools for media buyers, PubMatic's publisher-first approach enables advertisers to access premium inventory at scale.Processing over one trillion ad impressions per month, PubMatic has created a global infrastructure to drive publisher monetization & control over their ad inventory.Since 2006, PubMatic's focus on data & technology innovation has fueled the rise of the programmatic industry as a whole. Headquartered in Redwood City, California, PubMatic operates 13 offices & six data centers worldwide.
The Technical Escalations support will directly interact with the Operations, product management & the core development teams. Main responsibilities will include providing platform/production support to internal as well as external stakeholders. He / She should be able to resolve issues faced by clients, which includes verifying & analyzing data, isolating & diagnosing the problem, providing root cause analysis, setting client expectations & follow-ups. He / She should be able to coordinate with Customer, Product & Engineering teams in identifying, reporting & resolving product issues.
Educational Qualification should be B.E./B. Tech
Technical Skills required
Good Aptitude & Problem-Solving Skills
SQL/PL SQL & Unix Shell Scripting