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Warby Parker // boutique-quality eyewear retailer
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Retail Facilities Associate Manager

Warby Parker is searching for an organized, hardworking Associate Manager of Retail Facilities whos experienced in managing multi-unit retail locations. On an average day, this individual will respond to facility requests, track budgets, inspect the quality of work by third-party vendors, & maintain regular communication with stores & Retail field leadership. This is a job for someone who has a genuine passion for people, systems, & problem solving. Sound right up your alley? Keep reading! 

What youll do:

  • Respond to all of the Retail teams requests & ensure smooth, safe store operations across all locations 
  • Manage the CMMS (Computerized Maintenance Management Software) ServiceChannel, including receiving work requests, assigning work orders, entering system data, providing the overall system administration, & staying up-to-date with new functionalities & system enhancements
  • Communicate & coordinate schedules for store operations & vendors
  • Identify root causes for ongoing issues to prevent reoccurrence
  • Lead all aspects of project implementation, as well as communication with external contacts
  • Represent the Retail Facilities in interdepartmental meetings to help streamline communication & action between departments
  • Coordinate all Facilities activities, work direction, & support systems
  • Prepare & maintain RFPs, bid information, & other contract documentsplus internal bill backs & documents for Facilities-supported events
  • Provide administrative support by maintaining & organizing the department's central files & information as well as locating parts, supplies, & materials for team members

Who you are:

  • Backed by at least fours year of relevant work experience
  • Experienced in operating ServiceChannel
  • A self-starter who is detail-oriented & metrics-driven
  • Comfortable working in a fast-paced environment
  • A proactive worker with strong organizational, follow-up, & time management skills
  • Able to predict trends & react (with lightning speed!)
  • Someone who embraces & enjoys change
  • An overall energetic individual who loves interacting with people

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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