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Twilio // platform for building messaging applications
Denver, Colorado, United States    Posted: Tuesday, August 11, 2020
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Because you belong at Twilio

The Who, What, Why & Where

We are looking for an experienced commercial contracts attorney to join our growing legal team on the east coast. You will be responsible for managing a large volume of inbound & outbound contracts & work closely with Twilios Sales Team as well as other key business units to guide contracts through review, negotiation & signing.


You are a talented & creative attorney whom lives the Twilio Magic & is passionate about working on sophisticated contracts & closing deals. This job is for you if you enjoy & thrive in a fast-paced & high pressure environment, you work well with sales reps in particular & a wide-range of personalities in general.  You must be dedicated to providing excellent customer service, have zealous attention to detail, & excellent judgment & people skills. Of course, we are also looking for someone eager to be a contributing member of a fun, supportive & high functioning team.

  • Due to the expectations of the role, we require a J.D. with strong academic credentials & demonstrated record of success as a lawyer, Member of Colorado Bar (or, if remote, another U.S. state bar) or eligible to register as Registered In-House Counsel
  • 4+ years of corporate transactional experience, including significant experience with commercial contracts
  • Ability to structure, draft & negotiate a high volume & broad range of contracts, including SaaS & PaaS contracts, professional services agreements & NDAs
  • Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice & to properly balance risks & business reward with a dedication to superior customer service
  • Outstanding communication skills, both written & verbal, & ability to advocate for a position while maintaining collaborative & open-minded approach
  • Ability to appropriately triage a heavy workflow, setting appropriate priorities with clients & delivering results efficiently
  • Experience with Salesforce, DocuSign & JIRA is a plus
  • Good sense of humor, disdain for drama, interest for learning new things & desire to get things done


As Commercial Counsel, you will:

  • BE AN OWNER: Take ownership of the drafting, review, negotiation, & management of a wide range of legal agreements. Advise Twilios internal clients on contract interpretation & negotiation. Also, champion Twilios mission, ethics & integrity by ensuring that Twilios compliance policies are in practice & protect the company from risk, comply with all applicable local laws & regulations, & are in line with Twilios values.
  • WEAR THE CUSTOMERS SHOES: Seek to understand the context of the positions of Twilios customers & the requests from Twilios internal clients, & strive to solve problems & address issues from their perspectives.
  • WRITE IT DOWN: Assist with the development of policies & procedures, & standard template language to be used in contracts. Create processes & procedures to help support a rapidly-growing, global business.
  • RUTHLESSLY PRIORITIZE: Constantly evaluate which matters & issues are most worthy or in need of your attention at any given time.
  • EMPOWER OTHERS: Train & advise contract specialists on the legal team on the preparation, negotiation & execution of form-based agreements.


Twilios legal team prides itself on the trust it has built across the business through consistently providing practical & sound legal advice. Your unique skill set & experience are critical to help support our thriving & growing business & reinforce the trust & partnership we have cultivated with teams across the company.

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience.  We only win when our employees succeed & we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio.


This position will be located in our Denver office, but we will consider remote candidates as well. Around the world, Twilio offers benefits & perks to support the physical, financial, & emotional well being of you & your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience, understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture that empowers everyone to do their best work & be the best version of themselves.

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